SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The topic is excellent, we order not the first time! Thanks store
Priishov in the dnypro city, finish the svidko. Delivered to the violet ring, finish comfortable. Behind the rose on the city 75b. I'll wear it.
All right, thank you to the store!
I liked it, just like in the picture to the body is pleasant
Love ♥️ ♥️ ♥️ ♥️
Happy, thank you
Everything is fine, 28 days, as in the description My recommendations
it's one of the best sports bra I've ever had!
Excellent goods, sits tight, odorless
Pull tabs at the Zipper are somewhat short, but for the rest a pleasant bra.
Хорошее качество, молния отлично работает
In general, cool tops, very comfortable to dress!
soft to touch
I take not the first time, a good top
Excellent topic, went perfectly. Shipping and delivery is very fast.
so cute, just got now. didn't try it yet but is good
One month from shipping to delivery. The bra is very good. Soft and stretchy, the zipper is smooth and holds the chest to some extent. My under bust is 72 cm, S is spacious. As it stretches well overall, it corresponds well to large breasts. Thank you store.
Quick! Quick! Best store, as usual. A 10
2e commande. Tjs parfait merci
Заказала уже второй раз. И себе и маме. Очень довольна: быстро доставили, качество Топа хорошее, материал приятный к телу, достаточно плотно поддерживает грудь, для тренировок в самый раз
Very good or
All is well
All comply with the description. Supply within two weeks.
At 80C perfectly sat down!
Super tops, for the third time I order here
All, as in the description and in the photo of the store
Delivery is fast, tracked, I order the 4th topic, everything is fine
Everything is fine! Description and size corresponds, the seams are neat, the fabric is pleasant, thanks to the store!
Malomerit,, for the effect order for a larger size)))
Convenient for sports. Approached the size 3-4.
Looks good. Size corresponds.
I'm very satisfied
Not very nice material, but it looks normal.
Very comfortable! I really like it, at og 110 ideally approached
Took for 396 rubles. It came in a month and a half. Great top. At 48 times, cup d, size l is great. Sits tight, but does not press. As there will be a discount, i will order another color.
Excellent product. I'll keep quiet. To moscow was a little less than a month. Seller recommend.
I order the third, everything is fine. Delivery 14 days to central federal district.
Great top. Ordered a second time, and not the last
Great fit and very quick with the shipping
Beautiful circles, as a gift black fringe Thank you store I'll order more.