SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ICH wählte größe M und bein mehr oder weniger feine aber so schnell wie ICH setzen es auf meinem taille es ist ein stoff, dass der gegeben genug und ICH wissen, ICH hatte zu nehmen größe S
Kommen zu shvidko, durch Novu poshtu, yakyust ist gut mit der verkäufer nicht verletzt
Bonita, tecido fino ,mas não é transparente, gostei. Parabéns ao vendedor,super eficiente, chegou bem rápido.
I order the second time at once 2 pants, took in two sizes, about 97 s and Xs both just, but S on Freer
Die Produktbeschreibung ist sehr gut. Das Muster und die Farben gefallen mir gut. Die Paßform ist ausgezeichnet. Das preis/Leistungsverhältnis ist sehr gut.
Die wirkung von push-up nicht hinweis, landung ist sehr hoch, aber im allgemeinen eine gute sache (Mit der größe ist nicht erraten, zu groß, zu 46 nahm l)
At 42-44 m came up perfectly, for training suitable!
Lenitsa ICH mochte es, es ist nicht sehr einfach zu erreichen, wird es gehen für ausbildung. Fit alle fit
Gute
Parfait !! Arrive rapidement et la taille Nikel. Le tissu est super agréable !! Je le recommande !!
ICH mag sie, sie sind komfortabel und sehr chuli die markante drucken Verschiffen wurde schnelle
Very good leggings. Dense, the seams are sewn well. Comfortable wide belt. The elastic does not press. With the size guessed. About 103, from 70 took the size of L. Recommend.
A little small. I'll pick a bigger size next time
супер, жене очень понравилось.
Welcome the pants, despite some remarks. To the knees close them not nice to. There is excess fabric fitted. The seams have a white aftekening (see picture 3), and the rekker to the waist is but +/- 1,5cm wide instead of the whole band at the belly (see picture 2). Very positive is the beautiful print, but also that the band at the top is flat and not wrinkled (is at other cheaper activewear called and makes your stomach uglier). And important; The pants is squadproove! Tested out and confirmed by multiple people. Overall, though, happy with the purchase, hopefully they can do something to adjusting the fabric covering the knees and then will I probably still buy.
Strong tights, very good weave. A surprise.
received in USA about 4wks after order. look as pictured and material is good
Perfecto
Llego muy rápido excelente el vendedor
плотные на ОТ 74,ОБ 108 XL сел идеально,на рост 183 длина,как 7/8
Nicht schlecht. Wenn gestreckt etwas sehen sie die weiße farbe der untere schicht, aber jeder schrieb über es, ICH bereit war. Die bild ist helle. Die nur sache, ICH tun nicht mögen, dass es nicht den bein in die knie bereich (hinter), die stoff es nur hängen heraus. Aber für einen solchen preis es ist OK. Lieferung schnell, fast in eine woche kam zu Kazan.
Negohani
Had to arrive in mid-January, were rapidissimi
The size and length is excellent-size 50-52, height 178 cm. Slightly translucent white inside out, and so very bright and comfortable.
mesgustado
Супер
Perfekte, die größe kam große
Gute produkt
Taille très bien j’ai pris ma taille habituel M
Wuau very nice my daughter loved it, she liked me very much that I drawing and her design!
Es passt die beschreibung ICH bin ein 34 Spanisch und es mir passt zu messen engen viel, es hat gute halten, ICH empfehlen es zu die dank der verkäufer.
Perfect size compared to the picture. I make an S, I took S and everything is perfect. In addition very fast delivery
Alle OK
Gute
Muy contenta , no transparentan nada y cómodas eso si , hay q pedir una talla más de la que se suela usar
Medium, weiß nähte sind sichtbar bei die geringste stretch
Sehr schnelle lieferung. Perfekte
Неплохие. Плотные. Талия высокая. Немного просвечивают белым подкладом при растяжении. Размер соответствует
Fantastico venditore arrivato in 2 settimane GRAZIE meravigliosi comodi consiglio
OK
Fantástico.
Leggings are super. Size L came up perfectly on height 165 size 48
Za ove novce, odličan proizvod!
Great leggings. The seams are even. Dense, do not shine through. I'm happy. Thank you to the store for the fast delivery.
Great article I love I will place order I do 1.62cm 70kg and I took a m and impeccable waouh...
The color is bright, dense. everything is super! thanks to the store. it came quickly.
товар хорошего качества, не просвечивает
Stoff spitzer, scheint durch. An der taille ist sehr schmal. Kaum bekam in, sonst cool. Bei 42 größe bestellt größe s.
Alles kam
Размер s на ОБ 93 сел отлично