SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice. I use 36 and the S is great. Not transparent. That's right, it took more than 2 months to get to Spain.
Good product I am satisfied
I thought it was navy blue on the picture
Its ok, good material but sintetic, arrived in 2-3 weeks
Squat proof and a nice thick material! Definitely control the tummy. Love them!
Супер,но просвечиваю нижнее белье(
Прикольные. На 44 размер М хорошо, рост 176, по длине отлично. На поясе выше пупка. Немного колется. Есть торчащий шовчик.
The material is very good, proper gym leggings . Will order some more models . Hope it will last well
The products by Oyoo are always great
про качество ничего не могу сказать, но сели отлично, нигде ничего не жмёт, и заниматься удобно, цвет чуть тусклый чем на фото, посмотрим на сколько хватит
Осень хорошее качество, плотная ткань, даже слишком. Сидит хорошо. Размер подошел, выбирала по таблице.
Товар полностью соответствует описанию: не просвечивают, ткань приятная к телу, очень удобные на тренировке, высокая талия. Рекомендую
Very happy with my purchase. USPS messed up and delivered my leggings to the wrong mailbox, where they sat for almost a week. I didn't know for sure if USPS had actually delivered them, and the store was willing to extend my buyer protection time, which I really appreciated. These leggings are somewhat compressive. They stretch with wear which I like, because then my butt isn't getting flattened. I was scared when I pulled them out of the package because they looked like capris- no fear though, they fit great! I wear a size small and got a size small in these leggings. I weigh 125lbs, have a 28.5in waist, and 39in glutes/hips.
great quallity, love this store, shipping very fast
Like in the picture. Thick material (not really for summer times). Sits well on the body. I am 178cm, 60 kg, ordered M and it sits great.
Color and fit is exactly like the picture (my pic’s are to dark, taken in the evening) Perfect fit for me!! I wil definatly buy more if needed. Love them. Normaly i’m an XS buy one size up.
Best gym pants I ever had
I love the style and the details on this leggings
Perfect! Squat proof
Too small. Normally I fit in size small but I couldn’t get these on and while trying they tore.
лосины просто бомба!очень классные .в Англию пришли со скоростью света)
bought these legging and was a little skeptical and I love them ! squat proof and comfy! I'm 5'2" 124 lbs and bought a small and they fit perfect !
eu size M, i order L and fit perfecrt. fast delivery
Great! I've 1.62cm and my wheight is 60kg and I bought an M and it fits perfect. Great fabric and very comfy! I will by more colors :)
Très contente de mon achat. Livraison rapide. Tissu epais, pas transparent et extensible. Légèrement large au niveau de la taille mais ça passe! Merci, j'hésiterai pas à recommander :-)
really good! I will order also the red one! thank you so much. real sizes, fast shipping.
Son muy pequeños
Excellent and hardly recomemded
perfect for a gym rat like me thank you
it is ok
Штаны очень понравились. Цвет как на фотке. Классные штаны.
172cm 64kg perfect size :)
Maravillosos y no se demoran nada en llegar muy recomendado para volver a pedir
Есть дырка.Присутсвует небольшой запах!
Nice!! order one size up. love it