SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love these bras! So comfortable.
Pareil
Excellent top, together with another top (from another manufacturer) came in 7 days. Thank you goods satisfied.
1
Имеется неприятный запах, который остался после стирки
EL ARTICULO HA LEGADO BIEN, TODO CORRECTO Y GRACIAS UN SALUDO
Отлично
Very comfortable. The color corresponds to the photo. On the size 38C/D is good, except for the insert cups of course) they are small, like an application on the chest. Try to place them and hold them symmetric. But for the house is normal. Delivered very quickly. Less than 2 weeks.
Just like the description.
I order not the first time, everything corresponds to the description!
XL at 85C is perfect. I recommend.
they were very small in size
The store responded well and the goods arrived in about 15 days after ordering. The feeling of wearing is good and I am happy enough.
For raw cans the most it!
Product as described Slow delivery
Thank you
Perfect, very comfortable, no pressing. Size L fits AU 10-12 great. Much better than the kind my local department store sells for $15! Very good value, will buy again!! Thank you very much
thank you
Gracias.
Very happy with my purchase, thank you!
In principle, it's normal. Liners, maybe nothing
All as desceizione…. Infinite delivery in 60 GG.
Nice and comfortable.
great bras
Everything ok. I followed their descprition and size fits perfectly. Ordered 4, they are great.
Все хорошо. Соответствует описанию и размеры тоже.
Заказывала 6 шт - себе и дочкам. До Санкт-Петербурга доехали за 11 дней! Отличное качество, удобные, не пахнут. Все довольны. Спасибо продавцу!
Беру уже не в первый раз,для кормящей мамы само то!Держит грудь и мягкий.
всегда брала эти лифчики. На этот раз у них поменялся крой. Лямки стали короче - это плюс, но вот размер под чашку стал меньше - это минус. В целом складывается ощущение, что размер М теперь стал S. Ткань плотная, эластичная, внутри губка вытаскивается по желанию. Со временем (через год примерно) ткань растягивается и появляются катышки, поэтому обновляю периодически.
Доставка 1 месяц. Топ хороший. Есть вставки, но они белые и маловаты. Заменила и теперь все отлично. Рекомендую.
tudo ok.
Спасибо продавцу за спортивный бюстгалтер. Очень довольна, мягкий, удобный взяла XL. Продавца рекомендую.
На ОПГ 82 и ОГ 87 см - размер L оказался мал. Натянуть можно. но некомфортно. Буду заказывать на размер больше. А то и на два. Потому что качество мне понравилось. Спасибо.
Wonderfull bra!! hold well! comfy! came in 3 weeks.
Все ок
очень рекомендую, все соответствует, пришло за 3 недели
Удобный топ, не заметен под тонкими и полупрозрачными футболками. Только если вырез широкий, то будут выглядывать бретельки. Внутри тонкие чашечки (вытащить нельзя), они немного сдвигаются, но не сильно. На фото размер М (взяла на мой обхват под грудью 70) Доставка за 2 недели
Спасибо большое продавцу за отличный товар. топики заказываем уже второй раз, супербыстрая доставка. все соответствует описанию! 5 звёзд однозначно!
Уже три года закупаюсь этими топами, каждый раз все устраивает. Летом, конечно, очень жарко в них, а так - удобные и качественные.
Всё подошло. спасибо.
Осень приятный мягкий материал
МЕГА долгая Доставка
The colour is more like beige than skin colour
Очень удобные
Wonderful! Such quick shipping service too. Many thanks.
Отличный спортивный топ. Очень быстрая доставка. Всем довольны. Спасибо!
Uso 85B y la XL me va perfecto
для меня оказался самый удобный. ОГ 90, под грудью 78, брала М
Два месяца ожидания. Товар так и не пришёл. Продавец без проблем вернул деньги.
A little bit too small on big brests :)