SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Für mich super zu diesem preis. Oby nur schnell nicht sczerniały elemente in silber und kiesel nicht powypadały. Kleine seltsame blase seite solitaire ring aber was es. Haben erreicht mich in 2 wochen in insgesamt.
Beautiful :) Exactly like the picture :)
Danke sehr viel. Die auftrag kam schnell und sieht nett aus.
Schöne, genau wie die bild :)
In allgemeinen, ICH wie die kit. Sieht gut aus. Bemerkenswerte kit. Aber leider, in Ring 2 die stein fiel. ICH kann sicherlich nicht sagen, dass vielleicht diese kam. Aber unter berücksichtigung der modell und eine große anzahl von steinen, diese ist nicht spürbar. Als für das armband, er saß unten deutlich auf die hand, als ICH liebe, in einem ort wie wenn eine kleine ehe. Auch nicht sehr viel es ist spürbare. ICH habe tragen es für 2 wochen. Eine andere moment, auf den rand der ring begann zu geben die farbe von bronze. Auch nicht sehr spürbare, aber die tatsache bleibt.
ICH bestellen diese kit 2 mal bereits. Die erste zeit die ring kam mit ehe. Geöffnet eine debatte, kehrte geld für die ring. ICH bestellt 2 mal in der hoffnung, dass diese zeit alles wird gut. Wartete 1,5 monate und wieder die gleiche problem. ICH bin einfach nur erschrocken. Schrieb an den verkäufer, versprochen, dass bei der nächsten bestellung wird rückkehr geld für 2 ringe, wenn ICH stornieren die debatte. Lassen sie uns sehen, wie er macht seine versprechen.
Otrzymałam erstattung für produkt fehler. ICH bin mit dem ergebnis zufrieden. Danke. Empfehlen.
Chic set, sieht teuer.
Sehr schöne yego schnelle
Set ist sehr schöne
Schöne wirklich wert es‼️‼️THANKS
Erhalten. Gute qulity. Schnelles verschiffen.
Lovely set. Dlugi lead time
Very beautiful set. Especially the bracelet. Looks good on the hand
From the moment of order to receipt it was 2 weeks. All Super Thank you store
Nice set. Looks decent and even expensive
Cute set. Recommend.
Super beauty .. I really liked it
The bracelet and really like in the picture ומאוד ומרשימים on hand.
I had problems with Chile post office, but it wasn't the store's fault, all well protected
Very good recommend
Delivery within the month, the ring is perfectly village on the river. 16.5, sight as drip silver, thank you store
Very beautiful products
Minha mercadoria chegou no tempo certinho, muito bom e lindo também. Eu recomendo. muito satisfeita.
Product compatible with description
i love the bracelet great for the prices, came in about 3 weeks, highly recommend.
I'm happy with the purchase. I recommend.
Pebbles on glue. Externally, everything is fine.
The set looks beautiful. Sent quickly, order satisfied
As the picture, delivery is very fast. Bracelet on thin and middle wrist. From this store I will order more.
Thank you very much to the store, Bistra delivery. put 5
The bracelet is very elegant, and the ring is massive, but on the hand it is attractive. There's one thing but... The ring has already started to get circumcised and from under the noble "silver" prognosti copper bolvanka. This is all expected, of course, I would like not so quickly))).
Very delicate and beautiful set
Muy bonito set
Very beautiful set, I recommend, the Stones shine, very much like Silver ..
He arrived quickly.
Beautiful the same to the picture
The goods are very satisfied. Looks decent. Delivery is fast.