SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super, ICH bin sehr zufrieden, danke, ICH empfehlen Zu alle
Gute
Große festliche luxus schmuck voll entspricht die beschreibung. Super, danke.
Danke sehr viel verkauft sehr schöne
Super!!! Sehr schöne set, sogar besser als in die foto! Danke sehr viel!!!
Красиво, качественно, недорого. Застежка у Серёжек хорошая. Камушки на месте все. Прекрасный продавец!!!
Sehr schöne. Danke sehr viel
Die set ist besser als in die bild, sehr schöne, ICH empfehlen
Alles ist super! Meine frau ist glücklich!
Gute set.
Sehr schöne kit
Ausgezeichnete set, große. Vylyadit würdig.
Schmuck mit imitation perle ein wenig zu groß!
Es ist schnell twin die beschreibung die ohrringe כקצת mehr große spät תיארתי
Шикарный набор.В жизни он ещё красивей. Продавцу спасибо. Товар и продавца рекомендую.
Schönes set. Ziemlich große. Und die anhänger und ohrringe sind eine größe. Die ring ist, zu groß. Größe 8 kam bis zu 17 ring größe
Шикарный комплект за такую сумму. Описание соответствует. Доставили быстро! Продавца рекомендую!
Perfect
It's more than beautiful. I recommend them
They feel good, hope they don't get black.
Sets are very cute, cute, look rich, came to Bashkiriya in 3 weeks. Advise.
Very beautiful
Very beautiful
divinos!
Super! Thank you!!!
Very nice. Well packed and presented
Very good set thanks
Recomand
The most beautiful Faina
Very beautiful decent set. Very fast delivery
Good looking kit
This beautiful very well done and heavy
I liked the set. thanks to the store.
Fast delivery. Product carefully made. Kinel my favorite store. Highly recommended seller
.
fast delivery beautiful , bought lots from this store better than photos
Product compatible with with przedstawionymi pictures, carefully made, robiący big impression
Very beautiful set, large
Lindooo!!! Wonderful!!! Loved!!!
I got the goods not get
Super. To recommend. Thank you
Beautiful jewel. Very good material. Recommended the store
Beautiful set.Seller is very helpful and supportive.Highly recommend this store.
Earrings are very large, and the ring was pleasant!
Very crosiva I palched everything as in the picture
Chic set. Thanks to the store. Very good store. I will order more
Beautiful
Very beautiful evening set.
Chic set
Beauty indescribable!!!!! thank you very much to the store. I'm so pleased. I recommend to buy such a set.