SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very soft material, but on thin legs looks absurdly, only if you will wear tunic, that will look better.
Excellent panties❤I will order more
Although he's a little late. I still give you, xxxxxx
Leggings are excellent, they approached me, fairly dense, the waist is high, do not slip when moving. Description exact. The goods went more than a month, but it's probably before the new year at all...
They arrived a week before the expected date. Perfect size and fabric and printing I love them. I took size L for a 42 and they fit perfect.
Look nice but i wouldn't wear during workouts/stretching as stitching may give out. Order larger than what you need...My mediums were a tiny small.
The length is good, the material is pleasant silky, came quickly. Picture bright
so good, thanks!
Pants are excellent, the pattern is clear, stretch well, the elastic does not squeeze.
Fast shipping. Perfect fit for 186 cm / 86 kg.
По размеру подошли, смотрятся хорошо.
Thanks. Perfect
comfortable
Very good
Everything is perfect. Shipping very fast.
Very good! Arrived fast. Beautiful pants!
Has a beautiful design, stretches… Worth the amount
Ткань лёгкая, скользкая Швы хорошие, пятен нет Думала, что резинка будет широка, но увы Рисунок четкий Спасибо продавцам ☺️❤️
The pants Hawk was left despite having purchased the size smaller there, but it worth only repair.
Seem nice enough, love the picture. Silky ish material, hoping they'll stay up when walking.
Love these!!!
Perfect size small damage
Ideal for 46 size, reached quickly, I recommend...
like it. fast delivery
Really liked, recommend! The material is a little thin.
Bought 3 and one tissue is thinner, leaving a little transparent, but are well made and very beautiful
Great product!! Recommend the store!
Perfect
Пришли меньше чем за две недели. Качество суперрррр......
Received satisfaction all as ad recommend the store for everything and transport and office agility and speed.
Excellent leggings, at OT 68, OB 91 came up perfectly, on height 154 length without stock, just right. Very slightly translucent from above when putting on. Color exactly as in the picture. I took it for running, I'll see how comfortable it will be or not, then I'll add a review
Super, everything came just fine
Заказывал L жене на рост 170см--сели отлично, наверное можно было на размер меньше но были бы короче. Качество ткани на высоте. Жена в восторге. Всем рекомендую.
Leggings Super!!! Came within a week))) fit perfectly!!!
Received satisfaction all as AD, recommend the store for everything and transport and office agility and speed.
the product description is accurate but whenever you order two from different colors prepare to have size differences. this and the florar one was ordered with XS, this is not fitting, the floral one is. why? only the dragon knows.
Corresponds to the description. With the size guessed, I wear the 54th. I'm happy with the purchase.
Леггинсы сшиты аккуратно, ничего не торчит. Размер соответствует. К телу приятные. На тренировке отлично себя показали: нигде не тянет, не сползает, не топорщится. Рекомендую!!!
Super thick but short
Tight, good pants. I'm happy.
Came quickly, the coloring is pleasant (even better than in the picture), but the seam is not flat, as usual on sports leggings. It seems to me that this is not easy, the seam can split. The size approached about 104, from 92, height 162.
Received quickly, leggings are larger, I love to pull. In my 46 you can even size S. The color is the same, the landing is high
It's all right.
Very fast delivery-10 days to Voronezh. Thank you)
Excellent stretch, took a friend, she is delighted
В Харьков приехали быстро за 2 недели, по пошиву не плохо, размер подошёл. Полностью синтетика.
Wore Today. Class! I liked it! Dimensions 75 waist, 100 hips, the village is excellent. Recommend.
There was 11 days, the material is good, does not shine through, it stretches well, the threads do not stick out
I ordered 4XL on my 54 it was too big to take less
Leggings are pleasant to the body, stretch well, but with the size it was possible to order one less, because a little free in calf