SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sehr gut, ICH mochte die service
Die produkt ist genau wie das bild.
Lieferung nicht schnelle
Nach ein paar jahren I bestellt eine andere liner. ICH bemerken, dass nichts passiert, das vorherige, ICH wollte eine andere farbe. ICH kann mir nicht vorstellen jetzt meine taschen ohne es. Sehr bequem, viele taschen. Einfach zu waschen. Alles ist super!!!
Пришли органайзеры в Донецк. Доставила почта Донбасса за 150 рублей. Очень терпимо. Органайзеры отличные для большой женской сумки, кто любит. Без него в этой сумке ничего не могу найти. Заказываю уже второй раз. На этот раз на подарочки взяла. К покупке
ممتازة بس صغيرة
Entspricht die beschreibung.
Sehr cool, viele taschen
Veranstalter ICH wirklich mochte die licht, alles ist feine, die büros sind genug. ICH empfehlen zu kaufen.
Bestellt September 18th angekommen in Atlantic Kanada auf Oktober 20th, wie erwartet, glücklich mit auftrag.
Nicht die erste zeit ICH kaufen entspricht die beschreibung leider die lieferung wurde bezahlt
Zip is not very good, you have to be very careful with it
Thank you! Came faster than I expected.
Like is as description
Definitely as seen on pictures
Received in 1 month. Article in accordance with the description I would have liked more pe pockets/dividers inside the pouch
Very nice for such low price! Fast delivery.
I liked it very much, the parcel came in the specified time.
Vse v poradku
Delayed but fine
Very cool organizer for handbag. Now it needed I hold in organizerze and changing handbag takes me less Niz minute. Recommend!
Cool thing. As an organizer in any bag and independently
Beautician, soft. for cosmetics suitable. came very quickly, ordered 3.01.20. 23.01 came.
Excellent handbag, large, many pockets. There are pens. I like it very much.
A little small but very good material and good price Thanks
It works very well, it's perfect for holding and holding all components of my laptop and office in my a-Day Backpack day.
I m happy with my purchase the product is same as description but a little smaller than I expected that's y I give 4 stars otherwise it's perfect
Excellent cosmetic bag!!!! Recommend!!! Very roomy!!!
super thanks to store, recomend
Cool very quickly came
A good cosmetic bag, like the store in the photo.
Fully corresponds to the declared characteristics, description and photos of the store, you can buy.
Great bag. I take not the first time.
It came quickly, for a month with a small, it is perfect, I'm glad that I ordered it
Goods consistent with the description shipment dotarła in a little over a month, capacitor
very practical and comfortable. well made. satisfied. thank you
Thanks to the store.
Product complies with the description.
Great thing, even better than I expected! it took 2 months to the Moscow Region. the track is not tracked. thanks for the beautiful, and most importantly, functional thing!
Excellent hand bag organizer! Everything is within range! No need to search!
Excellent cosmetic bags. I take not the first time.
Just like in the picture