SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top size in size and fines are small, as if s neither m (((very sorry
He went very fast! Yoga suit-fire! And you put it on and immediately want to make yoga! Sits wonderful! It is necessary to dress neatly, TC in the fabric there is perforation.
Very good suit, all like
Great suit
I like this suit a lot, very soft and comfortable .
Костюм офигенный. Ткань мягкая, но плотная. Жаль, что нельзя заказать по отдельности топ и штаны. В итоге штаны сели идеально, а топ великоват, но я все равно очень довольна. Доставка супер быстрая, всего 10 дней в Москву.
Не в первый раз заказываю! От личные! Размер в размер! Быстрая доставка
Very satisfied, thank you
Chic costume
¡Mejor compra!
Very good material, the whole is just perfect! Delivery in 1 month to Morocco
Hermoso, pero tiene olor, después de lavarlo se desvanece. Me encanta el producto. M en color azul. Vino después de casi 3 meses a Lituania.
A gorgeous suit, at 90/70/97 perfectly fit the size of M. Recommend to buy
Un traje precioso, A 90/70/97 se ajusta perfectamente al tamaño de M. Recomendamos comprar
As described. Nice. Luv it.
Como se describe. Bonito. ¡Luv!
No se recibió el pedido ni se devolvió el dinero... Muy irritante... Y no es la responsabilidad del vendedor, que robo nuestra oficina de correos y que se cae bajo el brazo, se lo quita. La policía no da ningún documento sobre el robo, la oficina de correos, y no puedo proporcionar ninguna prueba para Ali. Esta es una mala situación...
Very pleasant to the body fabric. The size is the same as I always buy. Not small.
Muy agradable a la tela del cuerpo. El tamaño es el mismo que siempre compro. No es pequeño.
The costume is cool, I advise everyone! on OB 91 took S, but I advise better m, and so the purchase is happy!
Everything is super, sits well
Great sports suits sit cool size in size
¡Perfecto! ¡Me encanta esta tienda! He pedido varias veces, nunca me he sentido satisfecho, este es el más vendido y los productos auténticos. ¡Lo recomendamos totalmente!
Wonderfull!
At a height of 173, M came up perfectly.
Very satisfied .. Super. Color is very beautiful
Great suit for gym! I was afraid that it would be small, but I sat down well, with the effect of tightening. My weight is 155 kg, the height is 160, the parameters are 89/71/92 and the size s came up. The goods quickly arrived, the store is pleasant, responsive-helped with the choice and quickly sent
Norms all
LOVE LOVE LOVE!!! Do not hesitate to buy!! I am 32DD, 27” waist, 37” hips, ordered the Medium. Leggings are snug but top is a tad loose. Still I highly recommend. This store had the best price and the outfit is very flattering. Color is beautiful too.
Well, just mega fast delivery. Two weeks to Stavropol. very nice fabric, sits cool. My daughter was waiting for me to be small and I'll give it to her, because I ordered s. But everything came up, thank you very much to the store.
Thank you very much, the goods without damage. I really like the service and well done the store of the goods. Wife is very happy, wears with pleasure! The goods reached the Yaroslavl region in 50 days, thought faster.
By far my favorite set. Just does something great for my legs and butt. I have it in all 3 colors and they are all amazing but gray fits the best. The waist band is a little shorter than the other two colors so it provides more low tummy control which I love. the booty contour is cute and they are squat proof. The only thing I can say is I wish the top was tighter. I am always a large so I got a large but I would have preferred a medium top.
Exactly the same as in the photos! I asked the store for advice for the size, he knew very well to advise me. Thank you very much. Gymshark type set, it's really a good deal!
Excellent fit, on the growth of 167 OB 96 and from 68 size m. Does not shine through. It came in a month.
Excelente ajuste, en el crecimiento del 167 OB 96 y de 68 m. No brilla. Llegó en un mes.
¡El disfraz es elegante! El pedido de 11,11 llegó al 10,12 en Mo. Parámetros 86-76-98, pantalones ajustados, la parte superior es más libre. No me comuniqué con el vendedor. Gracias)
Love the set but it’s not the same blue as pictured. Good stretch but not fully squat proof. If you are between sizes I would say size down. Shipping was about 3 weeks.
Looks exactly like in pictures. Stretchy material and fast delivery in less than 4 weeks!
Great kit!
The kit is excellent!! Material Good
Super material, fast delivery, perfect suit for fitness
Good
I took the size of M, the topic was large, hanging, and leggings norms. Waist 64 cm height 158
Before Anapa in 27 days, the track was tracked. The material is good, looks good.
The suit is excellent, I recommend
Dress came as far as quickly, at first glance presents very well, cool material, well adheres to the body, not krępuje movements. I sincerely recommend. Wybrałam size S while at next order probably wybiorę M.
It fits perfectly. Nice and comfortable. I will definitely add one in another color buy
Super set! The fabric is pleasant and stretches very well. I wear the size S-XS (40-42). I ordered the size m, but it turned out to be slightly free, not critical, but s would be just right! The parcel came quickly, in two weeks, tracked. Purchase is satisfied
Great suit! Came in for 2 weeks. Took on the growth of 163 size s. Perfect. Thank you!
The costume is gorgeous! One of my best shopping on Ali! Buy, you will not regret!