SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Große uhr. ICH nehmen es für die zweite zeit. Danke an den verkäufer-sie kam sehr schnell.
EINE sehr gelb gold, kann ein wenig zu gelb
Keine erhalten aber ICH danke dem verkäufer für seine geschwindigkeit von action für die erstattung.
Duge garniy godinnik, schöne, Nige in die foto. Zu gehen, um die angronoi povnoti Abo auf eine hand. Für die Taku ICH wird super. ICH empfehlen.
Gute uhren, das armband ist zu groß, ICH werden entfernen 2 links und ICH werden tragen es. 17 tage lieferung, verkäufer respektieren, ICH empfehlen die waren
Die uhr ist erhalten in zeit, entsprechen die beschreibung.
Die uhr ist schöne auf eine große hand.
מהמם תודה רבה
Die uhr ist gut, ein wenig fadenscheinigen, aber ordentlich, die miniatur griff hatte zu verkürzt werden
merci beaucoup j'ai bien reçu ma commande
Die bestellung wurde abgebrochen, aber der verkäufer kehrte die geld
Sehr schöne uhr für ein geschenk! =)
Perfect to recommend
Very precarious packaging but hey, no impact. Battery of the watch already activated!!! Bracelet too big.
The watch is super. You can't tell from gold. Delivery was not very fast, but such a watch can and wait
Заказываю второй раз. Качество хорошее. Прислали раньше назначенного срока.
Beautiful delicate, loved
The watch is excellent, but not on a small wrist. I had to remove two links and that bracelet dangles.
Thanks. All OK.
Thank you very much
All according to the description. Recommend.
Delivery 6 weeks. beautiful watch.
The bracelet a little wide but beautiful watch
The clock is like a photo, but in life a little jelly color.
Nice watch. They look very nice. Only the only thing you have to remove one link, but it's not a problem at all
Well, very beautiful
It's not the first time I order. The watch is good for good money. I recommend.
Excellent watches. Thank you. I recommend it
It’s beautiful! I like it.
Watch Super I'm happy look beautiful not cheap neat bracelet I'm happy, the store is active attentive
Very pretty. A little big for me. But it can work out. Thank you store.
For this price is super watch. For wider wristband
The watch is very good for its price, was well packed, look good, but, in my opinion, too big for the female wrist (but until the wife tried on to say I will not). How much I could not say, because. Our great postmen put a notice in another mailbox. But good to the acquaintances who soon handed it to me. So not without Adventure :-)
Amazing! exactly as described