SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic suit. Everything came up perfectly, height 160, OG 88, OT 65, OB 92. Elastic, well sewn. Super.
Item delivered in a week, ordered XXL in grey, beautiful feel to them, looked tiny and was worried they wouldn’t fit but the stretch on them is AMAZING!
It's spectacular, it looks great.
The goods came in a month. Good qulity. My wife is happy.
Super super Happy note size is perfect thank you love it
Loved it! Looks really good. Right to size, fits perfectly. Recommend!
The goods came quickly enough, tracked.
Class I'm delighted)
Very comfortable and soft suit, especially do not pull anything, like some similar costumes, but he is also beautiful, which is very comfortable to wear, absolutely not hot and very pleasant
It came quickly, but sent back. Size S was very tight.
Top score for this suit! Perfect!!! Thank you!!!
fits perfectly (S) and the shipment was super fast
Belt of the shorts could be wider and lower „ Hight ”, because instead of zakryć it highlights belly-even if it is not too odstający :)
great material. shipping took forever. overall ok
Thank you. Happy with service and product
Advise
zit heerlijk
Очень крутое качество, отлично сидит, по фигуре. Цвет стройнит. На параметры 88-75-96 брала M
покупаю уже третий раз в этом магазине! качество на высоте, я очень довольна! советую этот магазин! параметры от 70 об 100 размер М отлично сидит, не давит не висит, как раз норм:)
Костюм ну просто пушка !!!)) очень приятный материал и нежнейшая расцветка !) закажу ещё другие
Llegó en muy poco tiempo, excelente tela no se transparenta, muy bien vendedor compraré más
Отличный костюм! Заказываю уже второй раз. Супер быстрая доставка.
Быстрая доставка, костюм очень хорошой
Супер качество, быстрая доставка!
Очень классный костюм! Заниматься одно удовольствие! Удобный, нигде не давит.
До Челябинска дошло за 3 недели ( и я успела поправится). На параметры 90*75*100 размер М как раз, но под грудью и на талии прям свободно. С фигурой песочные часы не утягивает живот, хотя он и 75 см! Качество хорошее. Худеть надо - сама знаю))
Всё отлично подошло.Спасибо продавцу!
Отличный костюм на 48-50 заказали L самое-самое то сел как влитой есть немного специфический запах, но это не страшно. По длинне на рост 162 отлично немножечко снизу есть небольшие складочки, но тоже некретично. В целом костюм бомба
Very satisfied with the goods! I will order more! I advise the store, the goods came quickly
Perfect. Love it
Perfect thank you
On the hips 100 and height 175 size M sat perfectly
beautifil and stretchy
Suit well ooochen cool on the parameters OG 87 from 66 to 90 ordered with Ku))
В восторге, костюм идеальный! Приятный к телу, без запаха, хорошо садится по фигуре. Доставка в Украину месяц на новую почту. Продавца рекомендую :)
Шло около месяца. Даже меньше, в связи с положением в странах, очень быстро. Качество классное , все подошло !)))
Amazing leggings! I will order some more!
It is very nice!! I took size L and I’m 180 cm tall and 67 kg. It is slithly loose around the waist and the sleeves are a little tight when i put mu thumbs in it but it is ok. If you have a big chest don’t buy a smaller size. Definitly worth it!!!
Суперский костюм!
The costume is just perfect. Is very Pleasant to the body.
This is a really good set, I believe, this is perfect for yoga and stretching. I’m so happy, comfortable and nice clothing.
It's very nice doesn't translude, size is normal and very compdas
Chic suit! I sat perfectly. Despite the fact that I have a height of 157 cm, the pants are perfect on the ankle) I took the size s. Peter's been in two weeks.
Excellent suit, I advise you to buy
All Super
My wife is happy. And this is the main thing! Thank you store!
all ok
Parameters 92-70-94-m ideally approached)
Bomb suit. On height 167, weight 55 kg approached size S
Didn’t receive