SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sehr weich und bequem
It comes in perfect condition and is very comfortable.
These are great leggings. Similar to the wunder from the lulu brand. Love them!
Love these pants! They are stretchy and smooth and look great on. They are a little small, so I recommend sizing up if you’re worried about fit. They looked really small fresh out of the package, but they fit perfectly since they have lots of stretch.
super quick delivery, great product
My favorite material, like the Everlux from Lululemon, best fit and great service. Very fast shipping
these leggings are soft and stretchy and fit amazing!
These are my best leggings I have! They are really super elastic!
So comfortable and pretty!
I ordered a small and the fit is perfect.
Great leggings. Very soft & fit perfectly.
Absolutely amazing leggings, I don’t want to take them off. Seller communication was great, I ordered the wrong size but she replied to my message and solved the problem.
ordered 3th time, really like them. soft, stretchy.
They’re perfect. I’m usually a medium and the mediums fit me well.
Perfekt, love them.
Perfekt, los amo.
Bought a size small. On the label it says size 6. I am definitely not a size 6. 106cm hips. Not see-through. Very nice material
Great item! I take not the first time, I'm happy
These leggings are perfect! Recommend 100%
XS dydį užsakiau 164cm ūgiui, svoris 54 La 62, KL 90. Tiko, Kaip typewriter. Didesniu nereikia
Very good pants
El paquete no llegó. El dinero fue devuelto.
Chic! Do not shine through, do not slip
Great material! Just for English speaking customers you should update your size chart that the material comes in # sizes not s m large :) thank you!
This is the second time I order these leggings. I love them!
Great leggings I have 3 colors of them already
I love it, i have 3 colors of this leggings from this store and thinking about buying another pair. The only downside i noticed is that it slides down a bit when running. I wear s/m and s fits perfectly but maybe i should even size down with another pair to prevent it
I love it. Ordered another colors.
Mallas excelentes, no vemos a través, a prueba de cuclillas. Sin olor, Normalmente soy un medio en los pantalones y he tomado un ancho, pero el tamaño es un poco grande en el vientre. Por lo tanto, no es necesario pedir un tamaño más alto de lo que normalmente tomas.
Quick shipping to Canada. Item was accurate to photos.
Envío rápido a Canadá. El artículo era preciso para las fotos.
Very good product. Slightly small in the sizing. I’d size up as the fabric is quite tight.
Delivery was super fast -it took 7 days including weekends. The material feels more like thick cotton with probably a bit of spandex. I wear lulu’s S size for Asian fit & 6 for other lulu’s yoga pants. Compared to that, it has bit relaxing fit- though the size I ordered fit well to me. It doesn’t feel that it is fitting and holding up your body. well.. It means I gotta work out harder i guess haha
This is my 3rd order and I love love love these They are just as good if not better then my lululemon pants and shorts. I highly recommend then to everyone
Muy bonito set
Best gym pants I’ve had. Already ordered more than 10 pairs in different colors and also in version 1.
Los mejores pantalones de gimnasio que he tenido. Ya has pedido más de 10 pares en diferentes colores y también en la versión 1.
The delivery quite fast just in a week. Good texture & nice color.