SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Eccellente
Well sat on 100-80. Convenient, beautiful, I liked everything, thank you.
Good top, great store. I recommend to everyone
El tallaje es más pequeño de lo que indica la tabla de tallas
It came fast enough.
perfect bra for sport!! I have 3 of them :-)
Perfect for the training, (i have 85D), i took L, and it's really high support during sport. I have 3 of them. Recommend!
Loved, beautiful and comfortable. Great exercise impact.
Perfect in style n comfort
Very nice, but a bit small compared to the size I ordered. Order one larger than usual...
I buy not the first time and not the second. I like my daughter very much. It keeps good.
Excellent. super fast delivery. The product is excellent. Recommend the goods and store
Perfect!!
Very happy with the purchase. I have a 110 chest and with the XXL it fits and holds very well. I'll buy again
On the big chest do not take, Ivy and under the top forms a shapeless trunk)))
Pad のぶ bun with some うすい おもっ.
It's nice to communicate with you, Seller!
Soooo wonderful colour!
The greatest store ever! Nice to communicate with you! My daughter and I - we are in love with this bra! :-)
I expected the presence of some minimum cups, but there are none. Just thick fabric. The chest is flattened, and it is not))). The size is good at 42 and the underweight
Very happy - thank you
Muy feliz-Gracias
I like this bra very much!
¡Me gusta mucho este sujetador!
Cool top, the package came quickly!
Genial, el paquete llegó rápidamente.
Good top, size approached, comfortable
Gostei
Perfect now better with this size for 90 C European size bust very happy with purchase
I liked the sports bra, approached the size, thank you
Perfect
I order for my wife for the second time Keeps perfect The first carried two years and the state as a new
Great top
Good
I premiered it today in demanding training and I'm hallucinated. Maximum comfort and very firm hold. Perfect model
very good thank you
Muy bien gracias
Cool. There are cool goods! On the OG 106, under the breast 85. Sits tightly, the elastic under the breast perfectly holds. Dress and remove conveniently, the width is enough. Chest, of course, slightly flattened, but you can jump. The Cup is not removable, which is happy, because. Removable after washing curvature. Thank you very much! The store contact, color and size was not necessary. The seller found a combination of color-size. Ordered 11.11, received 28.11. Class, I'm on sports with pleasure in such a bust.
Finnelly i got them!!!
Well received
Bien recibido
++++++++++++++
awesome top !!! chest holds well
¡Increíble top! El pecho se sostiene bien
From the second attempt I ordered the maximum size. The store, as promised, made a discount. This time shipping only 10 days! But I still do not have enough (((apparently they are designed for a small breast size. Three probably. I have five... To the seller no claims, apparently the model is such... We have to look for another... Plus size...
Delivery took 20 days. Awesome thing. Very beautiful, well sewn, excellent material. But I was wrong with the size. Wrote to the store. He offered to buy a second for size more at a discount. I ordered it.
I'm fast. Good material and support
The top is very comfortable, corresponds to the size, though, well, the big chest (I have 5 size) is still better to take with bones, this one just spat, but the test conducted, I walked in it with the dog: everything is in place, nothing is bullying.
Good sconces for sports. On the parameters 86-66 I took the size M, sat perfectly. Nowhere presses, wear comfortable. I'm happy!
En mis parámetros: busto-85 cm ajuste perfecto al tamaño más pequeño s. Viene en un paquete ZIP estándar, no hay olor desagradable. Tela-poliéster. El esquema de colores consta de diferentes colores. Vista frontal: Camiseta con elástico de fondo ancho. Vista trasera-como una lucha libre. Push-up es. Excelente costura y procesamiento de bordes. El material es denso y elástico. Conveniente, pero al principio inusual. El soporte y la fijación del pecho son excelentes. Adecuado para deportes al aire libre. ¡Te recomiendo comprar!