SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product!
It came in a month. The inconvenience of the swimsuit is that the straps that are on the back-in them you need to dive your head when dressing. It is not convenient, in the position of the question sign, clawed, pulls over his head and God forbid not yet on a drunk head-then do not figure out out out out The straps are adjustable, so you can adjust the landing. So I have on the photo of the cup below the chest, it was difficult to adjust, because. This is all done behind, not convenient of course. Size s sat well on height 164 cm, parameters 84-70-93. Swimsuit perfectly hidden small sides that emphasized swimming trunks on medium-low landing
Very good swimsuit. I liked it.
Swimsuit cool, only it was necessary to take L, on parameters 104 78/105 the sides are large. First I wanted L, then I read reviews and took more, I need to suture. The goods are satisfied. Thank you.
It's very nice and looks very good.
I ordered XXL because I am 1.76 CM and 70Kg. The size was surprisingly accurate so it is too big. But important to know when you order
It's beautiful! Looking forward to brand my new swimsuit! The fabric goes with super good lining. The size is suitable and arrived well and the price is magnificent
подошёл на маленькую грудь, отличный.
מושלם הבגד ים יושב יפה פרופורציונלי בלי פאקים בתפרים או בצורה שני הצבעים יושבים יפה על הגוף הבגד ים לא היה מיועד עבורי אבל כל כך אהבתי שהשארתי את שתי הדוגמאות. מידה יחסית מתאימה.
Lovely I have size 38 pedi one M
Do not fit me but good product
Good fabric with lining. For 1,59m and 53kg the perfect size S. A little tight on the back but comfortable.
A good swimsuit, as in the photo, goes into size.
The suit is beautiful, as is the picture, the very cute lace and the size corresponds. He arrived in 3 weeks. I highly recommend the store.
Costume very beautiful, well finished and good wearability. Port a 40/42 and I ordered a M and is perfect… arrived in A few day.. Recommended
I loved it. For measurement of 96-76-95, and weight of 60kg, height 1.68 goes very well size M. Is accurate as described. Thank you very much.
Size xxl is like xl only. It's the same but smaller
past perfect... heb normaal wel M maar een L is prima.
Gorgeous! Same as the photo! Robe little. Taken L for size 42/44
Everything corresponds to the description, cool swimsuit
Everything has been excellent and very good
okkk
Rewelacja
Nice and feel phenomenal
The swimsuit is just like the beautiful photo and size fits
Cool swimsuit came very quickly! thanks to the store!!
I came to Moscow for a month. Swimsuit is good. At a height of 175 cm, chest 90 cm, waist 76, hips 96 took XL turned out to be great. Behind it, I think it was necessary to take L. XL good on height 180-185, exactly will not press. In the breasts sat well, at the waist too, but is large in length and behind the back.
Lovely swimsuit.
купальник шикарный!
Very nice
Very beautiful, just like in the picture, no Were Me communication with the store. חיכיתי monthly for shipping to Israel
Fast shipping. Beautiful!
Delivered very quickly! Corresponds to the description!
Kokybiškas IR gražus :)
Swimsuit is good, in general, I like everything, but on a small chest too much the distance between the cups, I will suture (reduce these braid between the cups). 2 months passed before Latvia
A good swimsuit, but I'm 165 short
Size M fits one person size S
cute but for shorter people. i'm 1.74 meter high and a little short for me
Good swimsuit
It's exactly how it's in the picture.
No goods
Like on foto.. Super
Very fast shipping. Super material and workmanship.
Super only suspenders the urwały, musiałam stitch tighter
On height 164, as if in height is short. Maybe in the sock will be normal.
Beautiful
hermoso
Its a good swimwear, like a picture
It’s perfectly absolutely gorgeous wow pleased
הגיע מהר , איכות טובה