SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Das kit ist nur super! Alle die steine sind in ort, es kam schnell bestellt Februar 22, 11 März kam zu TV. Verpackt auf gewissen! In die nabel und eine andere Scotch gewickelt. Glitters-glitters. Die verkäufer von 5 sterne, ausgezeichnete kostüm schmuck.
Wow Super kit, danke sehr viel, alles kam, alles ist ganze, ICH empfehlen.
набор красивее чем на фото
excelente, lo volvería a pedir Exactamente igual a la foto, llegó muy rápido. Muy contenta con mi compra
ICH mochte buzhetheria.
Chic, ICH wie, ICH empfehlen
EINE schöne kit, kam schnell sicher und sound. Empfehlen!
Die farbe ist greener, aber es ist auch mehr schöne.
Sehr gute :-)
Danke sehr viel verkauft sehr schön. ICH empfehlen
ICH mochte alles sehr viel❤& Middot;
Precioso Gracias Kinel y a mi vendedor estrella
Sehr schön :-)) und schnelle lieferung! Danke so viel :-)
ICH nicht auch erwarten, dass es war so schöne
Gut aussehen, Die ohrringe medium gewicht
Wirklich luxuriöse set, erstaunlich schöne!
ICH verkaufen die waren, die waren sind chic, I'll haben einen abend!
Все пришло очень хорошего качество, изделие как на картинке.
Thanks Navid beautiful as will be worn do not know
adorei, parece jóia!! Recomendo!!
Very nice set, thank you bcp
The set is very spectacular! Rhinestones glass, well-faceted, looks expensive-rich
Mercy عجبتها الصوالح and قاتلكم شكراا
Class, I recommend
They are very beautiful! I am very happy with my products! I'll keep buying more! Thank the store!
It was a pleasure doing business with you
received in good order and liked the product
Full set wyglada artificially. Seller OK. All dotarło complete and very fast.
Very fast delivery. Product carefully made. Kinel my favorite store. Highly recommended seller
The set is very beautiful, corresponds to the description, thanks to the store to buy I recommend.
Chic set. Recommend
The set is simply chic, in real life is much better!
Very beautiful kit. The ring, however, is big, but it's my fingers thin. I'll try it on my index finger. Earrings are heavy, but ears do not stretch. The parcel came very quickly, two weeks. Packed well, all pebbles are in place. Ring vintage. The pendant on the chain, the chain is short, looks beautiful. I would take such a set also in a different color with pleasure. Set-I advise. To the store-thank you very much!!!!
Good looking nice set
Jewerly is nice. Stones are much more brighter, than on the photo. I liked the decoration. The stones are brighter than in the photo.
The set is very beautiful, I really like it. Thank you to the store for shipping.
Very beautiful decoration, as in the picture, very satisfied.
сделано хорошо, красиво, размер подошел
Очень понравился набор, рекомендую.