SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gut genäht, zufrieden mit der abnehmbare separator. EIN wenig geruch, ICH hoffe es wird verblassen bald
Veranstalter kühlen, mom wirklich mochte, hält alle arten von dinge es, vooot, für stickerei es, ferse, schema, drogen...
Die ware nicht erhalten, die geld ist zurück
Gute kosmetik tasche. Große und geräumig
Sehr geräumig. Zufrieden
Świetna kosmetyczka, bardzo pojemna, zamówiłam już 2
Es ist perfekte! Sehr glücklich und froh ICH es gekauft haben.
Качество супер! Пришло быстро, я очень довольна
Sehr schön! Es nahm 11 tage zu kommen in Chile!
Billige t ist eine aber immer noch große und langlebig: Zufällig Und dieser shop neue produkt geruch palette zigarette geruch etwas ob geruch. Rabatt in die ende zu mailbox beschwerde ist keine
Schnelle lieferung zu neue mail. Ein wenig toochat gewinde. Gute qulity
Delightful store! Beautician is perfect. Recommend: 3
Very beautiful cosmetic bag for its price is very good! I was worried that it would be small, now I think that thank you very much!
Before SPB came quickly Weeks 2-3. Weight 3 kg withstands
Mega-fast delivery! January 8 ordered, on the 21st received. Thank you very much to the store!
Beautiful security packaging
Very fast shipping
Perfect cosmetic bag! Delivery fast 2 weeks
I love it
Handbag came, thank you.
Just like the picture. Very good product
Very cool cosmetic bag, super!
Beautiful cosmetic bag! The order came very quickly
Very fast delivery, but small, in the photo looks bigger
Beautician came in perfect condition. Packed well.
Good cosmetic bag
Cery fast shiping - only two weeks to Poland. I like the product. everything as described!
Very good cachesao
As in the photo. Delivery to Arkhangelsk 2 weeks. Bought as a gift, but left myself (I will order two more).
Very beautiful bag! Loving it!
Good organizer. But it took two months to wait.
Comfortable and roomy cosmetic bag. Made neatly and made of pleasant material. The goods are very satisfied.
Everything came well beautician wife always filled out for her.
Great cosmetic bag. Satisfied with the goods and the store. It came in 13 days.
Seams in places are not even and threads stick out
Instant shipping, beautiful cosmetic bag, recommend☺️
Arrived 2 weeks, good products. Recommended store
Beautician fully corresponds to the description. Very comfortable. Seller Thank you very much
Delivery for 2 pressed to Mo, all as in the photo!
The goods are good, I'm happy.