SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Mike is cool, I wear it with pleasure. I order it for the second time.
Approached
Padds is a bit visible, but material is good, dpandex, very soft. Will order again for sure. Shipping 1m to slovakia. Thank you.
Very comfortable. Cups are super. Only the fabric rolls a little.
Great T-shirt
Mike is good, pleasant to the touch. The tag contains the composition: 95%-viscose, 5%-elastane. On my 46th size (Russian) l The village is fine. The store very quickly sent the goods, and the goods reached Belarus in 20 days. Thank you! I will order more in other colors.
At 48 the size of the village is good
Great top. Strange look inserts. At OG 84 sat well
Size L is suitable for 44-46, there is divided with sewn cups. Ordered 24.10 came 15.11
Mike super!!!!
Very soft T-shirt. It came quickly. On the size 44 took L. was not mistaken. One of the shirts, unfortunately, has a hall on the Cup. And so everything is fine.
Nice shirt. I bought it for sports. In Russian 42 came S. I think that 44 would also sit well.
I like it, I order the second one. Fast shipping.
Same as photo delivery on time
I really liked mike. The fabric is soft, nothing presses. I wear m, but i bought l and was not mistaken, i will order more
much bigger than expected. I'm usually an AUS/US Med, should have bought Med.
Top came to israel in 11 days. Size l is not enough for a cup d. the fabric is not cotton, but pleasant to the touch, soft.
Top super! At its size 44-46 took l and sat perfectly, does not tighten strongly. I took it as pajamas.
Ugly bulge the seams, and shine through the cups. Can only be worn under a blouse or shirt.
Good thank you!
Size corresponds. The touch material is very pleasant, the composition: viscose 95% and 5% elastic thread.
Delivery of goods of course was not fast, but the top itself really liked, comfortable and suitable for both hot summer and sports. I will order in another color, and my friend also liked it, asks for a link)
Good, on og 90, it was possible and m to take, but still norms
Super
Liked the volume of the chest 83 size m excellent