SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fits well, the top is a bit big but has easy solution. Bottom looks incredibly well. Super cute! Love it
Swimsuit really liked, the size of the top came up perfectly, the bottom is a little too small, overall satisfied
Swimsuit is cute, not the best and not the worst. Good for the price.
Excellent swimsuit, came to Kharkov for 2 weeks to a new post) all as in the picture the fabric of a pleasant thread does not stick out)
Everything is cool and like everything. Panties as usual to me large, I will reduce a little (96-70-96)
Much loved
On the hips 91 is good, but if more then it will already cut a strong line of hips
Sewn well, nothing sticks out anywhere. The only thing on the panties the sticker is torn off very hard and the glue remains on the panties even after washing! I had to rub my hands
Kupaltnik of good UAZ, for their degigs, the fabric is dense not translucent, on the parameira 90/65/95 swimsuit sat perfectly. I recommend to buy.
Nice!! I loved it! Arrived in a month in Peru
HERMOSO
Color is not bright red, shipping fast!
cute, a bit more orange than red thought...
It's very nice. Super fast shipping
All great!
Beautiful and cute swimsuit! Lyamochki lifa are regulated, but in the girth unfortunately there is no. Panties are very beautiful sitting. The material is good, soft, no inconvenience. Delivery came quickly. The order is completely satisfied.❤Size m at 88 × 64 × 97 is perfect!
Fully corresponds with the description and pictures. Size M chest very well. Underwear a little short and tight
Arrived in revised time! Very good material! Loved it!!!
Good swimsuit, shipping fast
Excellent swimsuit, came quickly, perfectly sits, the material is pleasant, thank you, i recommend!
Nice fit
Top Product and fast
Grate , the bra is tiny for size 36b, good materiel and looks like in the photo.
I reaaaally love this one but it’s a bit too small :( I ordered a s I usually do wear s, so I took the risk but it’s still so pretty maybe if I loose some weight. Came very fast btw
Got a swimsuit for 3 weeks, the swimsuit is beautiful, but a little uncomfortable, on the sides of the cups stick out and when bathing it is possible to lose the bodice at all. So i want to remake a swimsuit, make ordinary ties behind and around the neck instead of locks
Height : 1,70m , weight : 63kg . Good material !
It arrived before the estimated date. Seller responds timely. Model as in the photo. The only caveat is the color of the fabric, which is not as dark as seen in the photo (it is a less dark red color)