SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очки просто бомба! Тонкая и прочная оправа. Очень-очень комфортно смотреть! По ощущениям - нейтрализуют яркость. Доставка очень быстрая, пришли целые, без дефектов. Продавцу огромное спасибо, очень довольна покупкой!
Доставка быстрая. 2 недели в РБ. Очки прикольные.
Cool points for 140 rubles.
Очки детские, это не указано у продавца. Расстояние между дужками маленькое. Качество нормальное. Доставка долгая около 3 месяцев.
Thank you. Everything is fine
Хорошее качество, приехали целыми. Рекомендую.
Love them, makes me happier
очки на худое лицо. мне не подошли, дочке норм
Fast delivery, good product i recommend
Cool, Cool and once again cool! Seller advise
Sunglasses great. Protect Sun and very nicely the prezentują.
Excellent good prompt delivery
Delicate for the material but well for the price
The light protection is real. i would recommend you to use a paper bag for the planet like other stores do. THX!
To Ukraine delivery two weeks. All OK!) Thanks!)
Beautiful glasses, I really like it! A little wrong color that I expected, but still happy with the purchase, thanks to the store!
The store put two products at once. The belt is cool, bright. The glasses also came intact and safe, which I'm very happy about. Thanks seller❤& Middot;
Perfect. I would recommend.
Good glasses, came as seen in picture however, arms are a bit tight and glasses bend but it may loosen over time hopefully. Would recommend though.
Very cool product relative to the price
Очки супер, немного меньше чем я ожидала, но описанию соответствуют. Всем рекомендую продавца. Упаковал надёжно, но очки не отслеживались.
шли 2 месяца
Прикольные очечи, но как будто игрушечные в плане оправы)))) так пойдёт для селфи)
в реальности намного темнее
Отличные очечи! Советую!
It's already my second pair, like them very much, podkręcają every stylizację style hippie, boho. Recommend :)
Excellent Product, am satisfied.
Заказал три пары (красные, синие и жёлтые), качеством доволен, дефектов нет. Боялся что золотое покрытие быстро сотрётся, но держится стойко.
прекрасные очки! скорее для девушек или подростков, плотно сидят, и сами дужки не длинные. По качеству - очень хорошо за такие деньги! Продавец хороший! Правда, возникли проблемы с почтой России, я уже думала, они мне не отдадут посылку... То они говорили, будто уже отдали ее мне, потом - что она не приходила, но я их доканала, и посылка вдруг "пришла"))
This product was accurate as the product description . Very beautiful , good store.
Excellent glasses, light and pleasant to the touch Went about 2 months, track number is not tracked Recommend
The whole, bright glass came. The doughs are a little tight, but I think they're wearing over time. Delivery month to Ukraine. Happy with the purchase, I will order another. Thank you store!
It's been three months.
On narrow face
The product arrived in perfect condition. Very happy
Good glasses, it is worth ordering from this store!
Very flimsy, afraid to often reveal spirits.
Complies with declared