SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is just as se d is cribe, right size and good material.
thanks
This is the fastest I’ve ever gotten a item from this site. It came a week after being shipped. It’s exactly like the picture. And the material stretches. I love it!
He is fun only shining a little through.
Too Beautiful arrived very quickly
Very good
I love it
It came in 10 days. Ordered s. It turned out to be too small in the chest. (I have og 80, in the description 70 it is written. Itself is to blame). And so excellent. Light topic.
Dragons have troszke different color than the picture. More orange, but as this blouse cool
Lovely top but slightly see through, size fits perfectly
Good product, I like it very much.
The fabric is very thin and I thought it might be transparent, but when you put it on, you can't see anything. It was perfect for me, so read the measurements well, since I'm usually size xs/s and I had to order size m for measurements, I really liked it. Something I'm a little worried about is that the print can come out after washing it, but for the price it's the least.
Corresponds to the description. The picture is beautiful and smooth. The only thing that came with a small minus was the thread of the strap ( The store is sociable, everything is very good
It took chile 2 months, I'm small though the fabric is fine
Mike is thin, but not enlightened. I took the size M for height 175, if you have a big chest then there will be a small
Ordered s for parameters 89 and was not enough. It was necessary to take M
Runs small but very stretchy, I am very petite so I love the fact that it runs small !!
Pretty finite fabric but otherwise fine
Everything is fine, but small
the only reason i out down a star was because the color was more orange but it was legit and it had a few open strings but you cn cut them
Sits cool, the thing is happy in principle
thin material but a really cute design, verry cropped just a warning and def size up. i'm usually xs but u ordered s and it's still on the small side
THE Dragon fabric is transparent and color is orange, but like the body, size S was well Justinho the handle is very big so will Regular because the neckline is very big.
Nice, but a little small, maybe, order one more size.
Mega fast delivery to Moscow. ordered 26.01, received 4.02. Perfectly sat down. With a bra tight sits, without excellent! I took S, but I have XS (chest girth-80). If someone S, it will be very closely.
Ordered 09.01 came the parcel to the Penza region 31.09. I ordered my sister. I'm happy with the parcel came quickly store recommend
Excellent 1,5 of month, no communication with store
its perfect, recomend, came fast
a little small but it's my mistake haha
With the size guessed, but the straps will have to suture, too big Some
I wear M, I ordered L, very tight (does not stretch).
The top fits accurately. Fabric seems good. Arrived earlier. Thanks to the store.
Very accurate to the pic
Perfect! Like in the picture! Coji m and it looks good. It's not elastic, there are threads coming out but it's a detail. I recommend!
Small
Came in less than 2 weeks
Thanks
loves it!!! Kind of tight around my chest but fits really well, shipping took also a week!<33