SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Falls called spacious
Shorts sat perfectly, but the top is small. On the volume of the chest 96 cm it was possible to take a larger size
Beautiful
Great product
Very beautiful and State beautifully
excellent
The order arrived very quickly. Thnak you.
You can take a smaller size
All right and I get super fast to Medellin Colombia
Good qulity. Fast Delivery
Super model, at 48 ordered XL, sat perfectly, tracked, thank you, I recommend the store.
Grnau as on picture, very beautiful
The bathing suit runs really small. The 5XL is about a US size 12. The boyshorts are only mid rise on the hips. It is cute but should be cut to the waist,
Beautiful zwemjurk you size just right
Хорошее качество товара. Доставка в Якутии быстрая. Спасибо.
No es la 5XL como pone en el pedido yo pedí la 4 XL que es la que me ha llegado, solo tardo 9 días en llegar. Pedir una talla más yo en mi país utilizo una 3XL por eso pedí una 4 XL. .en general bien.
It's beautiful. I recommend the set.
очень довольна! замечательный купальник и по размеру!!!
Excellent bathing suit, in suitable size, arrived packed perfectly, in good weather. I recommend the store.
Very cool, but if you have a tummy, take a larger size. My 50 R. Shorts perfectly sat down like a top, there are wide brittle, which my 3 breasts hold very tightly.
At its 91*78*99 took L, shorts very slightly more, the swimsuit itself sat well, the straps can be pulled up, the cups do not pull out, the fabric stretches well. size chose focusing on hips, T. E. On the widest part of the body. I liked the swimsuit!
I have EU 44/46 size. Xxl is good of you have big boobs xxxl is good to maybe even better.
Feels exactly as I want thanks
This one as it appears in the photo. Happy with the product
Thank you very much for your excellent work in such a difficult time! take care of yourself.
Très bien
Good product
Very nice product. It is the second time I buy it. I recommend the store. Thank you.
The goods came very quickly. Corresponds to the description, only melting a little big
Package delivered in good condition.
Swimsuit top is good. On the chest sat well. But the panties are thinner material and the smallest size is big. And generally do not hold well because of the fabric, it is very thin. I'm not thin myself. But the top material is good.
Cool.
Beautiful, everything is fine
ok
I already sent
S however too small. Stretcher Xs, s...
Excelente
For breasts 4-5 sizes, the size of L is cramped, and so everything came up, until the end of pregnancy, the place for the tummy is enough
fit very well
kokybė gera,bet...Viršus truputį per mažas,perdaug aptemptas,o šortukai perdideli.Galėtų būti viena išmiera mažesni,o viršus viena išmiera didesnis.žodžiu,jei užsisakyčiau viena išmiera didesnį,šortukus pamesčiau.112_100-120
Many thanks to the store!!!!! I was very worried that the order will not come to vacation, came for 12 days!!! I'm very glad, the swimsuit is excellent. More suitable for girls with wide hips and a narrow top. Also put a gift
thanks
My mother loves me, good terminations, lined up, I recommend
It came very quickly, corresponds to the description.
Good. For pregnant women is suitable. Cute. Fast shipping
It's beautiful fits well the size is small I am 44 and the XXL looked super good
Beautiful Me charm I'm size 46 pantlaon served me XXL
I got here really fast, and I loved it.
The fabric is dense, sits beautifully, hides the shortcomings. Parameters 115-95-117 shipping fast.
Perfect