SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered a second such Jacket: My friend saw in my closet and began "buy-order-order". The color is stunning, dense, well-stuffed. On small growth is generally great.
On the height of 173 very short sleeves, at 46 size is not very oversize, photos of a jacket on a girl of 42 sizes.
Very cool jacket, at a height of 167/52 kg approached m, but the sleeves are short! I recommend!!!
If your height is 163-164, weight 59, OG 89, OT 70, OB 95 boldly take the size m. The whole village is perfect!
Excellent comfortable jacket, height 176, read reviews bought XL, but I think L would be more convenient. But the sleeve would be small. Color blue is very beautiful
The jacket is cool! I do not know how to wear, but so far everything suits! Style Topchik, there are no odors of strangers. Warms perfectly! Holds volume, very beautiful.
Jacket fire! The color is very beautiful, Pearl, especially suitable for brunettes! Perhaps there will be a mark, but beauty requires victims)) in the cold has not yet worn, but in-5 comfortable, up to-15 I think will survive. My height is 165, the parameters are 85 68 95, the size M came up as I wanted, volume. Sleeves back to back, but it does not bother me, such sewing at the jacket. I wanted to buy even in other colors)
The jacket is chic!!! Heat, stylish, yakista Super
Very satisfied! It was less than a month. Already washed-washed well, dries quickly, warms in-10 norms.
Cool jacket! It seems quite warm, but in the minus is not yet tested.
Came to St. Petersburg for 3 weeks. The jacket is pleasant) I still like everything, took HL for a height of 167, 62 kg, to be an oversize. The length of the sleeve has approached, the color is beautiful. The store sent real photos and put a gift-handkerchief.
The order came exactly in a month. The jacket sits well, but the sleeves are short
Everything. Approached, thank you
I'm happy, I was worried that the wrong size, I ordered XL, I wanted it to be easy. The package itself was small, but hanging the jacket was fluffy strongly .. Color Noble, matte, not male blue, without past shine. As a gift was a handkerchief, nice.) In general, I'm glad, I came just under the cold. I think it will be very warm. While trying on, on a T-shirt, it became very hot. Moreover, I do not like 100 clothes, I put on a jacket and went.)
Cool jacket! But very certainly not used to such an oversize))))... On the style) cool. The store put a handkerchief as a gift. Very nice. On the height of 162 sleeves as on the model.
Nice jacket. We need to steam. Happy.
Super jacket! I like it even better without a belt. Not for the winter exactly. Autumn-spring. On the parameters 82-65-90 and height 160 size M perfect oversize))) The sleeve is normal, the priest is closed) I recommend!
Jacket to Astana reached in a month. She is very cool and in our frosts-30 will suit, just a sweater floor bottom will be tedious warm. I'm 157 tall and sleeves back to back. Girls above Puchkov will clearly be short. Handkerchief put as a gift, thank you)
The jacket itself is good. But I'm small. At a size of 167 cm, 95/70/100 cm the size of L was small, and if you tighten the belt then just like a child's jacket. Who will order yourself pay attention!
I'm just delighted!!! Came very quickly, the store sent at the request of a natural photo. The color is amazing, the very warm and weightless, the material itself liked the jacket. In short, this is my favorite jacket ordered on AliExpress
The jacket is warm, cool. But! For height 168 size XL sleeves short as for winter, still want to have nowhere to blow. The photo shows where the sleeves of the jacket end and the red hoodie begins. In general, the jacket is dense, winter. A couple of threads, and so everything is OK. Delivery month to Ukraine.
The jacket is excellent. On the height of 158, weight 45, in life I wear XS-the size M came well and on the sleeves and in general. Came in for 3 weeks. Seller thanks)
A good jacket, the color looks expensive, decent accessories!
In principle, Kurt has a place to be. I would not take it as the main jacket. For the season-autumn, in winter I think it will be cold. Corresponds to the description, the belt is short, and I want to get it all the time, for me-there is not enough length. My height is 161. And in general, a pretty jacket.
Jacket top, really liked
A good jacket, slightly short sleeves and waist is too high (Belt Line), my height is 163 cm, I wear S, I ordered L, so that the jacket looked voluminous, with the volume guessed. I advise
Very cool jacket. I was very pleased. As a gift put a handkerchief. So sat on the parameters: 84*69*90. Height 160. Came quickly. Seller before send specify the size.
I am very pleased with the jacket!!!!
Bomb
Fast delivery, Looks good, need time to check how it useful . Thanks Seller for the gift.
The jacket as a whole is very good, the only thing for me is a little short sleeves, and a little threads stick out at the bottom. The order is generally satisfied. Took size m
Jacket as in the photo
The height of 173 is short sleeves, but not critical. Jacket really liked
A good jacket, not very warm, i think up to-5 with a warm sweater will go. Size approached my 168 cm
It's just a bomb! A little short sleeves usually wear s occasionally m jacket ordered in size l. very satisfied with the purchase.
Great jacket! On the growth of 166, og 86, ot 70, ob 94 l sat well, the sleeves just right! Thank you!
The jacket is good at the demi-season, sewn neatly, put a scarf as a gift. Size l by 170 height is good
Down jacket is chic, the color is so pearl, warm, soft
Very cool
Down jacket is very beautiful, the only sleeves are a little short, it was necessary to take a bigger size
On the chest 89, waist 72, hips with a choice of size. Otl 101 jacket came up perfectly. Free, stylish, cool. The store was worried, the trash shop.
Got a jacket, was satisfied. Winter jacket, warm. Thank you to the store and for the gift in the form of a scarf.
The jacket is excellent! On my parameters 62 kg with an increase of 164 turned out overseas excellent. Very fast shipping. I recommend!
Very cool jacket, in size as wanted, the store sent a photo in real life, recommended hl but i took l, the size is excellent, as a gift put a handkerchief. delivery to chelyabinsk 3 weeks
The jacket came in less than two weeks, this is the fastest delivery. The store is super, very attentive and sociable. I specified my parameters to choose the right size of the jacket. Sent me a photo of my jacket that i sent. One seller is super. Jacket at the highest level, the color is something between blue and emerald. Very beautiful. The jacket itself is very soft and warm. But how warm i will check in the winter. Material matte. On its parameters, the growth of 164 86-55-88 chose the size of l. the village is super, as i wanted. Sleeve length, just right. Order necessarily do not even doubt!!! A little later i will add a lot
The jacket liked, soft, oversize, my parameters, 85-63-95, height 170 .. The length of the sleeves is normal, came quickly
Everything is fine. To novosibirsk 3 weeks. The store is sociable, sent a photo, all one in one. Sleeves and the length of the jacket for my height are not short. Quite warm, up to minus 15 can even. Lining and fittings are decent. Fabric by the way, too, does not give cheapness). Thank you.
The jacket is cool, came very quickly, thanks to the store)
The jacket is beautiful, stylish, sewn neatly. The color is very beautiful. Not everywhere evenly distributed filler, but visually not visible, only to the touch. Sleeves are short. Overall satisfied