SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product, good to fabric and clothing
Es muy bello, la parte del entre pierna un poco angosto, muy sexy
The goods is excellent
Got fast. Ordered two. Black and red. The black lining is black. Red has white. The white lining is visible in places.
Got fast. Normal swimsuit. The lining color is also black.
It's nice and feels good the only color is something different from the picture
Very nice well finished. Recommended
Очень классный чёрный купальник, но требует идеального ухода за кожей на зоне бикини, тк очень узкая полоса ткани сдесь отправка очень быстрая... 10 дней примерно до Урала
Im 172cm, 62kg and cupsize B. I ordered a size M and I’m very satisfied with the bikini, looks good and fits well :)
I loved it, I recommend it, fast delivery
Frankly this Jersey nothing to say, perfect. Do not let your guys go alone at sea because seeing this style of Jersey on a woman, of course he will succumb. Lol. Then hold them.
This one is just lovely!
Looks exactly like photo. It’s a nice and sexy swimsuit
beautiful, just as described. very fast shipping,
Muy sexy !
Fits perfectly, the size is 100% the right one, but the colour isn’t the same as the one that model has, which is fine by me cause the actual colour I got it’s better. Is more like baywatch red rather than a red wine colour... SUPER HAPPY!!!
Very fast shipping. Nice swimsuit except the white inner lining that shows.
A little bit different
Quite good product
as describtion,and fast!so good!
Very good store with friendly and helpful store's. Shipping is very fast and easy ‼Thanks