SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reading reviews took the size of a large. At the waist I have big shorts.
Very nice skirt-shorts, arrived very quickly. Never open the closure on the front, it is impossible to close it after: ')
юбка- шорты нормальны, всё по размеру
My parameters: 90*63*93, s great, the only thing that the zipper stretches little, so my poop is difficult to stick into the cut for the waist, but maybe 2 times tried. On the waist sits exactly, in the buttocks even wide)
Super thank you very much the size fits very very well the size chart the delivery is really very very fast the store is very nice and very very serious thank you very much
Not quite black, slightly Brown gives)
very beautiful. I am very satisfied and highly recommend
Fast delivery, shorts slightly lighter than in the picture
Thank you, and change the size grid
Gorgeous! Comfortable and size approached
The size is slightly smaller than our, and so everything is good to my daughter like
Look shorts very cool, but on my OT 68 and OB 94 is not enough (
Shorts are very cool! At OT 67 OB 94 L sat well.
Small
Front of the skirt sticking out shorts, I do not know, conceived so or not neat sewing
perfect material,same colour and fits right!!
Looks good but very small size
Description is good but is a little small
All just, the parameters are height 153, weight 50
amazing shors, maybe a bit small around the waist, but it's not a problem for me.
Just like in the picture
Shorts are good, fit the size, m were too small, you need to lose some weight
Shorts super. Came up to everything. I took L on the parameters ot-69 and ob-96. A little uncomfortable to wear. But if you take a larger size at the waist will be great. So if someone has large hips, take a larger size. If you can fill the carpet. In Tula delivery less than a month. I advise you. I'll take a picture later. Thank you.
Cudowna! Super material. But small. Buy more worth recommend
My daughter really liked it! The material is very dense. At 44 size sits in tension. Castle ahead for beauty!
Very quickly came
Love it
The fabric is not dense, for spring-autumn, the size is rather Xs. Came very quickly!
Cool skirt. Like
SELLING!! Did not fit the size. Moscow 89270061626
Very cool skirt shorts. All in size is perfect! I will order another color.
Color came not black, but Gray
Who without the beach? Not my little ones. Skoda. Garny goods. Rosemirna city reviews.
Excellent shorts, my daughter liked. Delivered quickly.
Шёл less month рекамедацию store
Great , but you have to take 2 sizes bigger. Usually I wear XS, M fits perfect
Normal shorts, high fit. About 93, ot-66. L size fits well.
Shorts of course class. But I'm a little pressed at the waist. Although I'm from 61 about 92.
Sooo liked, quickly came, the fabric is pleasant, I was afraid that they would be small (judging by the rest of the reviews, but came up perfectly)
Shorts sat perfectly. Really liked. Fabric is good. Delivery is 1,5 months. Size chose according to reviews. Wear a XS-S, shorts took M.
Excellent fabric, dense, but slightly small! I took L at my 44-46
Thank you very much! The skirt is excellent!!
I liked, the fabric is dense, sewn well. Come quickly. I ordered the size m for my parameters ot-69, ob-104, height 170, weight 58. Sat perfectly, i'm happy.
Satisfied
Everything is cool, it was just over 2 weeks to sochi. The size took the smallest, but at the waist still turned out to be free, although on the hips it seems to sit well
Village as poured. Super)
All right, there's only a small difference in the waist of the skirt. The back of the skirt is higher than the front.
A little narrow when you dress in the pope, but there is an opportunity to change. and so very cool shorts.
Cool
The skirt came very quickly. Very cool. Same as in the photo.