SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good bra, good Holds his chest. I usually wear m, but here came S
I like the top very much, I order the second time
Best Bra ever thank you store..
Beautiful, but the big chest does not hold well
Super bra. I am ordering this bra from this store for third or fourth time. We have all the colours and sizes. The small one fits my 11 yrs old. Medium fits me 98cm breasts. L fits my 14 yrs old, 112cm breasts. You can see pictures on my previous comments!
Love these bras very much. Second order. very pleased
very nice material. I like it a lot
Exactly as the picture, beautiful color dark blue. Size S taken, is on the big lace, sits quite well. But not too large, very happy with it.
I have size S and I take S, fit very well. Bra is beautiful as in the picture.
Это уже третий такой топ. Мне он нравится, по параметрам подходит(ОГ-85). Только использую без подушек. Бегать хорошо, все поддерживает)
very good. I'm very happy with it.
Very beautiful, recommend it
It looks good, but you should be able to choose without so much stuffing.
Ordering second time. My girls like this bras! Size fits perfectly.
Fast shipping and super supports
Everything is fine, thank you, happy
fantastic bra I bought a size M I normally wear a size 8 / 10UK clothes
I came to the Netherlands in 9 days! Excellent bra, M size approached 88 girth and 73 girth under the chest, D size, sits comfortably, keeps well, a great choice, I'll take another black.
Size S fits parameters 88-68-96. Stretches really well.. Arrived fast, 18 days.
I liked it very much, it fits. They have a lot of padding but can be changed. It's very nice and stylish. And for the first time, it's come to me in 3 days since I asked for it.
The size corresponds, on the bust 96 took M. Sewn well
Back very nice as in the picture. Thick fabric. Removable shells.
Corresponds to the description, but came to a size larger than ordered.
Perfect, as seen on picture. Thanks!
Puikus liemenukas ir kokybiskos kelnes. M dydis puikiai prilaiko c dydzio krutine.
Отличный топ, прекрасно подошел на ОГ 86. Великолепно смотрится. Быстрая доставка! Спасибо продавцу!
I ordered Large because of reviews and it’s a little big for me I’m a 34 C bra size usually Medium size I will re order in M now
на мой М размер этот S очень в притык
удобный, в размер, пришел очень быстро
Спасибо, товар получила.Качество соответствует описанию
Бюстгальтер красивый, точно как на фото. На объём груди 87 см брала М- сел хорошо. Единственный недостаток, что ткань не очень плотная, поэтому для бега или аэробики где прыжки не подойдёт, поддержка слабая
מוצר איכותי ומשלוח מהיר
Comfortable and good fabric
Love it, thanks!
Very cool top! Nowhere does not press, S at 42-44 ideally OG 82 under the chest 70. The cups will have to be fixed and most likely changed... Thank you store!!! Got to Mo fast
love these bras. I take a small and 34B and firs perfectly. comes with padding which can be taken out.
все как на фото. вкладыши чуть жестковаты, но они сменные так что проблемы не увидела. Пришло в МО ща неделю, покупкой очень довольна, спасибо продавцу
super snelle levering
Fits well and comfortable for 34B
Came for 13 days to Moscow. Cool top. Good support. Recommend!
A little looser than anticipated but good product overall!!