SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My size is 38/40. I ordered XL and I don't even paint. From behind it is crossed and has no brooch, you have to wear it like a T-shirt.
Very nice, a little fair the size
As on photo
All is well, it came quickly On my height, 167 swimsuit sat well, but the straps will be passed, pulled up, changed. On the Cup B, and hips 93. M size fits
Super lovely bikini, I wear size M and ordered a L fits perfectly.
Size L equals a Spanish size S. The design is nice.
For such a price an excellent swimsuit, sat down well, threads do not stick out
Very happy :) I wear a size 38 pants and an M T-shirt and the bikini suits me perfect. Very comfortable.
The bodice is a little too small, but generally good.
I didn't. And send back, more expensive than the goods. What to do with it now,...
Excellent swimsuit!!!!! Very fast delivery (slightly more indivisible Nizhny Novgorod), the store promptly answers questions, helps with the choice of size. At 42 size M sat perfectly. And 15 stars are not a pity!!!
Very small fitting top
Nice like pictures
супер и размер и качество
Delivery 4 months. Overall looks good
Muito bonito boa lycra
Качество хорошее. Выглядит хорошо. На рост 173 88-68-95 размер М свободноват в груди (под грудью 75), шлейки тоже длинные. Так как не регулируется, придётся подшивать. А, в целом, отлично. Рекомендую
шикарный купальник! XL на 48-50 и грудь 2-3 идеально! полосочки на купальнике темно-синие. качество супер! доставка 2,5 недели. спасибо!!!
Нормальное качество. На мой 48 низ маловат. Верх норм.
Great swimsuit. On the parameters 90-63-89 s sat perfectly
Swimsuit Super! I order this for the second time, from the first grew)
Great! The only negative is not adjustable straps.
Stripes if black and white but has like a light navy blue shadow above q that's why it gives that feeling. The XL equals a 40-42 Spanish. Now let's see how he responds to the water.
Great bikini. The size approached. Thank you
The top sat perfectly, and the bottom is not enough about 91
Slightly freely sits in the chest. Panties are cramped
Swimsuit really liked, just super comfortable and beautiful. Melting a little too small, but this is because of the features of the figure