SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A little bigger than I wanted.My size L
Comfy and stylish …. Check out my IG @julysgift_
Everything is chic take on a larger size. Cool emphasizes the figure
Small size, especially in the chest
He turned 100% on the compromised. It took only 3 weeks to get to Chile. Thank you.
JUST AS DESCRIBED
Un poco grande en la parte trasera del bañador, pero de resto perfecto y buen tejido
низ ушивала. а так купальник бомба
muy bonita ropa
pedido é exato como na foto porém a parte interior é branca o que é mau. bom em geral' um pouco grande a trás
me encanto es igual a la foto luce bien espero que el cierre resista el agua pero todo esta genial
S at 170, 81-62-91 large
The bikini is beautiful, I got the size s, very tight tits but I have many and it will look very sexy, tracking the package is not accurate and has reached me without notice, besides, I was scared if the package came from China was contaminated by the coronavirus, I contacted them and they reassured me as all the packages now from China make an exaustive control of everything that comes out, anyway I had caution wash and disinfect the bikini. Thank you
ordered xl fits like sml
It takes too little time to get there! It looks beautiful, I measure 1,65 and I order size s, perfect!
Fast delivery! Super sexy jersey
gorgeous, very nice
Beauty. For the beach too frankly,
Super good arrivé.
Swimsuit sexy. Delivery lightning. But I was small in height by 163 cm. Eternal problem. The bottom approached 48 size, and the top is too small.
I love it perfect but WARNING if you have big boobs you should probably order a large.
Shipping took forever haven’t open it yet but ehh it’s here
Small on the boobs
Very fast delivery, excellent swimsuit, loved very much)
Delivered in 2 weeks love it
The lining inside is white and you can see a lot. I don't like that.
Same as the picture. Arrived faster than expected
i received it earlier than expected however its a bit big around the panty area.
Love it!! fits well
I am very satisfied with this product and we strongly recommend this shop.
It is great, it is recommended that the purchase thank you store.
Good product, fast, though, i got small on top; it's for low-volume women.
Item received before the delivery date, the white is not bright, beware of strong breasts because quickly becomes too small
its great exactly like picture ,but not much stretch
Pedi m also, if you have big chest it comes out from below, better to order l
Love it but the back just a little too loose
just a picture..