SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good qulity. But the cups are too close to each other. Without pushap. Looks the same as in the photo. For such money-a chic swimsuit
пришло быстро за 2.5 недели, размерная сетка соответствует. но плавки для меня оказались очень низкими, т.к. есть лишний вес на животе, и сзади думала плавки тоже пошире будут. качество хорошее
Very cool swimsuit, delight
Swimsuit cool, all as it is written, only melting a little densely sit. Thank the store for speed!
Atsiuntė greitai, užsisakiau 06.18 gavau 07.10, dydis atitiko. Medžiaga 10/10
Мне не понравился купальник.
es muy bonito y encaja bien
Good!
The swimsuit is so good that I ordered two more. Thank you!
. I ordered the size m. It came very quickly, in 3 weeks. As in the picture
My wife is happy. I liked it. The size approached.
On og-90, ob-90 M-Ka sat well!
I ordered randomly the wrong size. Swimsuit is cool but I'm small.
Thank you very much super
Excellent
Not to say that it is very happy. I ordered, focusing on reviews, on the size grid, and he is a little bit too big for me, that in the water, it's understandable, not very convenient. My parameters 86-62-92
Description exact 100% on my size M, I ordered L chest girth 94, waist 87, hips 98 even probably could be m was taken. But the swimsuit is just not too tight for me. Panties double. Great swimsuit! Feminine and sexy. Ordered on January 9, 20. Received on February 14, 20. I recommend to everyone!
Very accurate.
Swimsuit is very cool. On the parameters og86/ot79/ob98 came up perfectly, I am very satisfied with the order.
Thank you to the store for the fast delivery. the parcel to Odessa was only two neleli. I recommend the seller.
The cups on the top of the Jersey are reinforced by foam and it is impossible to remove them
Not exactly what the store's photo, delivery to Moscow month
Swimsuit Super, recommend
Excellent
parfait
A beautiful swimsuit, as in the photo, everything went)))) Thanks!
Swimsuit liked, it's good that I read reviews, and chose the size L, at my 46-48
Panties sit perfectly. But the bust does not sit very much, due to the fixed jumper
If the chest is not worth it, do not take. Beautiful. At 4 size took XXL,, not enough. And everything falls out
Different from photo
Toobulas.
A lovely bikini.
Everything came up. But the cups are very close planted. Side is not very convenient
Ordered 11.11 came 3.12 to Yekaterinburg. My breast volumes are 103, OT-81, OB-98. The top came well, and the trunks are bolshevaty, but not critical, bokovy planochki shortened. So the fabric is normal, the threads do not stick out. Took for 470 rubles
as in description
OK
Perfect!
A bit too big in volume. And so a beautiful swimsuit!
Swimsuit is excellent, i order for the second time, the first spoiled when washing (washed with a faded thing). Size m at 42-44 size sits perfectly.
Swimsuit excellent, fast delivery in 12 days, track served
Beautiful as in picture, reliable store. Excellent
Great swimsuit. If your size 44 striving for 46, then take l, without hesitation))
Swimsuit ok, but still such things are better to try on) this is a shape for the chest, which is located close to each other... And the photo seemed quite the opposite ( Plus the color is not black, but dark blue. Not fundamentally, but still .... As a result, i can definitely say that it looks the same as it stands. 500 rubles) no wow)))
Super, very nice!
The sizes 89/67/93-"s" came up perfectly.
Swimsuit is excellent, but on the chest d cup is too small.
It is necessary to take on thin girls, no more than 46 sizes! the top is not comfortable from the word at all, the chest does not hold! In the picture everything is fine and in fact tufta. but the store sent the order quickly, to novosibirsk it reached 14 days.
Is lovely
Beautiful bikini. I have normal size m and have a size L ordered. Perfectly fits only I find the Panty is somewhat small. But that is the model.
Super, 165 cm, 56 kg, size S