SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful
Cute size corresponding to the care label
спасибо большое продавцу за то,что отправил как я попросила.вверх хл,низ л.шикарный купальник.цена и качество на высшем уровне
I ordered the size M came up perfect on p 44, OG 90 OB 91.
Súper rápido el envío y súper contenta aaaaaa, muy feliZ
Купальник классный! Беру у продавца уже 4. На грудь 3 размера (75C), подошёл размер бюста L. Продавец умничка! Мне нужен был верх и низ разных цветов и размеров. На параметры: 88-58-88 (бюст L, трусики S) все подошло отлично.
muy feliz con mi compra. es muy bonito y llegó en tiempo récord. estoy feliz. gracias gracias gracias.
=)
It's the second bathing dress I buy from you! I loved the design, the fabric, the color, everything! Surely later I'll buy more! The shipment was fast. I advise to buy it, it's divine! I am size S, but I bought M following the description of the sizes they have and they made me perfect!
Очень крутой купальник! Продавец посоветовал низ взять L размер, с верх XL. Все подошло идеально.
hermoso
precioso como en las fotos. aconsejo pedir una talla más grande
It is so beautiful
Fast. Very beautiful
Great product the sizes are European so the top suits c++ cups ( you can take xl for cup c ) and the bottoms are generous with fiber. it's totally adjustable - all combined with ties. Great value , especially when compared to the local store. if you are light skin and blonde like me i defiantly recommend this color .
Ideal swimsuit level of an expensive laundry store. Recommend. Took L at 36 V.
parfait.
Красота какая .... Спасибо
Swimsuit is good. Panties are very open. Maybe Odel is so... But I like it. The size approached.
Is amazing! Thank you!
Excellent swimsuit, looks very good at its 44 took M, parameters: OG 84, OT 77, OB 89. Highly recommend
joli
perfect!!
Very nice! Recommend.
super
More beautiful than I thought
купальник супер, ношу 75 c- d и размер одежды 42-44, взяла XL в груди супер, подушечки в груди ( подкладки) снимаются, мне без них отлично трусики ругулируются! сам цвет более красивый, чем на фото. прям красивый ( мне больше персиковый напоминает ядовитый
Lovely and shipping very fast! I'll buy more thank you
Ich kaufe schon das zweite Jahr
Second swimsuit I order, above all praise! White survived 2 trips to the sea and numerous bathing in the river, ideally it is very convenient that you can order different sizes of the top and bottom, top l at 75s, and. And those and those sit well on about 90, S just slightly more open get.
I am very satisfied!
Swimsuit super. I'm a bit prettier.
Great swimsuit! At me s size, took a swimsuit L, perfectly approached, as you can adjust the most how tight it is to tie) I liked everything) Thanks!
пришел ооочень быстро, качество отличное, цвет очень яркий насыщенный, только трусы совсем мелкие, на худеньких и молодых
Wonderful dress! Live yet piekniejszy! Zywy kolorekRozmiar compliant rozmiarowka. VERY fast wysylka-RECOMMENDED!!!
Excellent swimsuit, nice material. fast delivery to Khabarovsk. I recommend the store!
Все супер подошло.
Pretty and consistent with the photo
Swimsuit is beautiful. The size approached. Very fast delivery, which is very happy and during came to vacation
Супер!!! Спасибо большое, купальник отличный!!доставка быстрая!!
Шикарный купальник
Покупаю уже 3-ий замечательный купальник здесь. Большое спасибо продавцу! быстрая доставка.
For size L Took XL. It came perfectly. The cups hold the chest. It looks very beautiful.
Swimsuit Super Color is beautiful and the size is the same and the material is pleasant. In general, I liked everything
Понравился
Very beautiful
Just super!!!
Beautiful perfect
Bikini arrived in two weeks, very fast. Was tracked. For 65kg ordered a XL, is well, the top is a 95B. Lycra is good and the Bolino is beautiful. Color accurately described. Not to communicate with the store. Thank you seller. 5 stars.
You 've arrived very quickly.