SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fine
It came very fast. Good finish and the size is perfect for size 1.62 cm and weight 65 kg
The bathroom is very nice as the photo, but the underwear is too big to be size S
Good product, all ok
I loved it!
Ratings xorosij
мне очень понравилось... всё подошло. И быстро пришёл заказ.
Swimsuit liked
Only the shipping time, but it is understood by the contingency we are living
Excellent swimsuit, thank you to the store!
Swimsuit surpassed all expectations!!!!! The only cool thing from this site!!!
Купальник хороший но края не обработаны. Открыла спор обещали вернуть деньги.
good
Perfect thank you very much
All Super thanks to the store
Very elegant looks, nothing superfluous demonstrates. The color looks refined.
Normal
Good swimsuit, came for 2 weeks. On the size 54-56 ordered 4XL, but it was possible and less on the size, we will suture. The material is pleasant to the body, the swimsuit hides all the shortcomings.
Great swimsuit. I liked it very much. We have to order more. Everything came according to the size table. XXXL on our 56 R. Arrived in three weeks. The store is well done!
Lovely swimsuit, thanks!
Swimsuit is great. Stitched neatly. I recommend.
Parfait
Basically everything is fine, but it's very not nice that on the back the pattern is inverted, for this I shoot one star, and so everything came up, the delivery is super.
Delivery is super fast, all OK, I recommend.
Lovely fabric, dense, elastic. I hope my daughter will like it.
ok
Very beautiful swimsuit!
Beautiful but very spacious
Great swimsuit. Very fast shipping.
Everyone is happy
Beautiful swimsuit. Cut off
Cool beach dress-swimsuit, slim, do not feel thick in this dress, and a girl at 49 years old! in the summer I will feel confident on the beach, I will enjoy the rest, and the shortcomings of the figure will hide completely this swimsuit, still the colors of bright different for this style and material-it would be priceless! XXXL perfectly fit on My фигуру-108-97-116, weight-80 kg, height-158 cm, breast-2-Ka Russian, and the bodice of this swimsuit is roomy-on the big chest will go, and so you can in the middle of the type of pin to pin or push-up under the bottom, under this swimsuit you can safely put on underwear, the material will hide everything! panties to the swimsuit are combined-pull up a beautifully figure. I advise, a good store and the goods are cool!
Delivery very fast. Sorry that sank in me. Bought G, have 1,60 and 83 kg.
Great product! Fabric very good, transparent because is double due to overlapping and ahead or open, the front is all she double mesh. Very good! I Am very satisfied. Seller's shipping method is also very good, Portugal very quickly.
Product came exactly as ordered
Very beautiful swimsuit, I have European size 46 and 5XL ordered, this sits well can 2 sizes smaller, fabric stretches nevertheless note.
Good product super fast shipping recommended store
Swimsuit is excellent, for size 52-54 ordered XXL, came up perfectly. Worried that the birds will be heads down, but everything is fine. Looks great, like a sundress, all the shortcomings of the figure hid. Thanks to store, sent quickly and track tracking. Everything is super! As in the water, let's see.
In my 52 R. With an increase of 164 XXL came perfectly. With greater growth will be too small. The sister measured with the growth of 170 cups to the breasts do not get, the material tight does not stretch well. In general, the product is excellent, the main thing is to guess with the size;-)). Seller recommend.
Swimsuit came in size.
On the size 52 ordered 3XL, approached.
Two months shipping. On the chest 95, the hips 105 are too big. However, the Cape is less impossible-it will diverge below. Looks bright. The dress is wonderful, hides the shortcomings of the figure. I liked it.
Thank you very much, the product is very satisfied)
Swimsuit is excellent, I highly recommend, wear 50-52, chest on the Cup D, sat perfectly, in Barnaul for a month
Like, was perfect.
Good product, the size corresponds to the description and the material is very good or
ok
Very nice good talliez
I loved it! Adjust well and cover the necessary
I like it very much! height 175, weight 75 kg, 100 bust, 90 waist, 105 hips. 3XL sat like a glove! recommend good product!