SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fire, I liked everything, it does not shine through
Delivery 3 weeks.
Подошёл идеально s на мой xs
Очень понравился купальник! Отличное качество, все швы аккуратные, сел отлично, рост 176 вроде заказывала М. Супер довольна!
отличный купальник. цвет и размерная сетка соответствуют. доставка меньше месяца. Спасибо.
Receiced Swimsuit , very happy Thanks +++
Product arrived very quickly and it's in perfect condition!
Looks exactly like photo shown Thank you!
Thank you, Seller. you are the best.
Цвет как на картинке, сидит отлично
Good experience.Fast shipping and good professional job.thanks you!
Swimwear just fire!!! super fast delivery, 12 days to Moscow. To the store Thank you so much!!! All good!!!
thank you,Great product :A+++++
top
Excellent swimsuit, tight, does not shine wet. S size will be good only for height up to 165. In completeness-standard. On the Russian 42-44 is not suitable, evaluate yourself really =)
Order took about 1 month to arrive. Very beautiful, soft, cute colors.
Amazing
Beautifully
Thank you very much to the store the goods are excellent, fit the size perfectly. Very happy!
I'm a little big, I usually order a bigger size because other Chinese clothes come in small carving, well-crafted arrived rá pido
This please dish wipes also satisfied
Girls, swimsuit Super
Very beautiful pattern, perfectly sits the size S on height 165 85-63-88, but the throat is wide, the cups are dense, I recommend
It was bigger than I thought but design is good!
Swimsuit super, I'm happy! My height is 180, the size of the Russian 52, the chest is 4. the largest size of the villages is ideal.
Product looks as photographed. Fits true to size! Can't wait to wear it
The costume is very beautiful and lovely the material. A little short zipper for which is somewhat difficoltoso take it off to
They arrived in 10 days, such as description and photographs, I recommend 100% to the store, very good attention and answer quickly.
Good product & good store
How in the image
More blend colors, but generally excellent
Nice fabric,soft and size is accurate
Very nice! This divine and came quickly
Very beautiful product, good recommended material
Swimsuit = expectations
came almost one month but the description is accurate.... it's beautiful! recommend....
All right, Pedio I'm early in my country
All in order without any novelty, the product same as the description
Exactly,looks great and fast shipping!
Very fitted and very good.
perfect!!arrived very fast , two weeks to Israel!! exactly as described !size s very good for my14 years skinny and tall girl , thank you!!
מצויין
The material is thin, lycra, stretches. I would like to denser...
perfect
Beautiful, as seen in the picture, i love
I loved it. The seams, and the material without excellent
Excellent
All right, very nice.
The parcel arrived in 16 days, threw in the mailbox. The parcel was sent only after 2 days after the order requested status. Otherwise, everything was fine. The store is sociable, responded to the request immediately. The product corresponds to the description. Very pleased that in the suit there are foam inserts. Actually, my size m, but according to the size table ordered l, the size of the villages is perfect. So look carefully what size suits you. Slightly uncomfortable to zipper yourself. It is desirable to put on the dog some lace, so that you can fasten/unfasten without assistance. In principle, the product is happy, let's see how the product behaves in use. I will add a review. I can pre-recommend the goods and the seller.
Beautiful, it looks great.