SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is beautiful. I brought XL and I am a size 12 AUS and 162cm. Others have said to go up a size and this is perfect. Postage was two weeks even though it said 4 weeks.
I didn't get the same model. I had to change it for another one. When I got the other model.
nice swimsuit, was taxed, delivery took nearly two months
All very well
second time buying this swimsuit I love it so much!
Beautiful swimsuit, highly recommend it.
True to size beautiful suit with Southwest Flare.
он великолепен !!!! супер , сел идеально,
Just like in the photo, well size I asked for an M I normally use M and it's perfect
Excellent.
Очень удобный и практичный купальник, на мой 44 отлично подошел размер
Looks just as the picture
Swimsuit is successful, all as in the photo. On the Size M took L. I like everything, thank you.
Beautifully I ordered my medium size that you usually bought at the stores in Mexico and I'm perfect!
thx so much. amazing!!!
nice
very nice
Loved the swimsuit...fits well... shipping was quick n prompt
It's too tight in the ass. The rest is fine.
I never got product, I want my money back xfavor
Beautiful. The size is just, only the elastic band on the buttocks is very dense, it cuts. Height 161 weight 54 kg, OB-90
I arrive in 20 days, I thought it was super fast, and the warm excellent, I just recommend that if you're size L don't order XL, I still amooo
Sews well, beautiful, the neck is wider than in the photo. I was short. The cups are removed, they are easily removed.
Super! At 42-44 came the size of M
Took L and I am super happy with the product! :)
Swimsuit fully corresponds to the description. Beautiful, bright, made of good Lycra. On the Size S, ordered m and it is just.
Bright saturated color! Fabric Super! At a height of 159 weight 55 kg the size of M came up but I do not understand it a little bit. The back is open and I'm somehow uncomfortable. I still have powerful hands in the shoulder area can so I think it's too small. And in general, the swimsuit is super! Definitely recommend!
took 8 weeks to arrive, Large is very big..im a size 10, should have got medium
Lovely swimsuit! Excellent cachesao. size m on the romt 160 perfectly fit! thank you! I recommend!
Excellent
No complaints from this store is certainly the most
I was wearing a swimsuit in my sleeves, although I ordered the smallest size. At the bottom-On the contrary, too dense
Swimsuit good
Perfect size
Beautiful bathing suit I ordered size L I stay a little big, size M was right. I'm on the right date.
Swimsuit super. I wear Xs, s sat well. My height is 168. I advise you to buy. Track tracked to the end.
Excellent! I look super good, I loved him
The size approached, the color is very faded, the model is good
Swimsuit super. All as in the photo
it's ok but unfortunately too short for me and I am 171cm tall.
Just like in the photo
Good Goods. Some threads stick out, but it's not a crime. I ordered L, my height is 180 cm, chest 90, waist 67, hips 104. The size is excellent, the sleeves fit in length, in the Pope is not narrow, in this Rudy is not wide. Bodice with pushap. Swimsuit took for kiting. Quite well suited.
very happy thks saellers
Super
excellent
Swimsuit beautiful, fabric is good. I am satisfied
I wear L wzięłam XL and perfect. Super made.
Exactly. I liked it very much.
perfect. as in photo. arrived very fast!