SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic!!!!!!!!!!!!!
A 5 XL too tight for a 46 France
The garment looks very elegant!
Belt would be higher, and so good.
Excellent.
The order was a month. On my OT 68 and OB 86 S-Ka sat perfectly. Length to the ankle for Height 1.70. Fabric-thin synthetics, in the store's photo it seems denser and more natural, but pleasant to the body. Cut corresponds to the photo.
Low Waist
Is perfect
Это мои уже третьи брюки заказанные у продавца. Вот прям берите и не думайте. :) Аккуратно пошиты, ткань приятная, посадка замечательная.
Очень интересная вещь. Когда-то носила такие еще в 90-х годах. Качество хорошее, ткань тонкая - на прохладное лето или теплую очень. Размер в талии маловат.
очень хорошии брюки
размер подошёл, цвет светлее чем на картинке, мягкие на ощуп, очень мятые, длина чуть ниже щиколотки при росте 163, то что надо, ткань не толстая, но и тонкая, очень мятые, поэтому как смотрятся пока не поняла
Очень хороший товар, чудесный цвет, сложный, интересный. Заказываю 2-й раз, для дочери на размер меньше. Но этот размер мне тоже подошёл на 48 российский. Несколько иначе сидит, но тоже неплохо. Восторги и благодарности изготовителям и продавцу!
Заказ пришёл быстро. Качество ткани и пошива хорошие. Ткань приятная к телу. Товаром очень довольна, рекомендую.
Good Pants
Штаны классные! На ОТ 70 ОБ 100 взяла 2xl. Можно было на размер меньше брать, эти сидят свободно. Но сами штанишки плиты хорошо, ткань интересная, хоть и синтетика
Брюки пришли меньше чем за месяц. Соответствуют описанию и размерной сетке. Очень легкие и широкие, хорошо на весну-лето. Мне понравились. Продавца советую.
Light trousers but it was necessary to take 4XL at the waist freely slightly lowered at me 94 hide all the shortcomings do not know I will wear them or not for me a wide style
It's okay.
Just gorgeous! My weight is 88 kg, height 170 took 5, sit perfectly-not on the hips, but below the waist. The color is beautiful, the fabric is pleasant to the body. I really liked the model. Thank you!
ok
Small size
Thank you
Pants are cool! Fabric for Suede, sewn neatly, not in hot weather. На5х-52 took 6 X sat down well. The parcel came quickly.
I ordered 5 XL for 50 size strongly butt. Synthetics. The photo is better.
Lovely pants, very wide, and it has a nice form to it. I had to re-stitch one of the seams as it was done too thinly. However, still, really lovely product.
I'm overrated. This divine. Thank you very much.
The pants are cool and green, the crapasy khaki is not bright. On my 62 kg and height 164 2XL sat April, it was necessary to take 3x,. But I hope I lose weight on a couple of kilos will be better, they are better slightly free, take. Sit down cool! Take and you will look very fashionable.
Fits well, although slightly tight. The fabric is rather for summer, spring or fall than for winter. Very nice.
Lighter than the picture, rather dark gray. Very nice touch
I received the order, I liked everything, a bit too big to sew a button and everything will be okay. thanks
The fabric is thin and fashionable. I like it very much. It looks elegant.
Great item !!!! take a bigger size
Thin
With the size guessed, the wife is happy.
Wonderful pants! As already written here-look so that they will go for any season, depending on what to wear with them-with a sweater or with a top. I like to wear such things on the hips and do not like the "high waist", so the ordered size fit me perfectly-my parameters-waist 98, hips-116
I liked it very much!
Super fast shipping. fit the size. thanks to the store.
Size fits
My height is 158 cm. a waist of 60 centimeters The fabric is thin, but it looks like it can be worn in all seasons. Thank you.
Top. Top. XXL perfect for 60 kg. Perfect size for 1m56. Very nice material. Fluid and very flexible. Thank you!
A+ store would recommend
I have size 44 and 6XL fits snugly.
I love these pants! Very wide with a thin waist. Perfect for an upcoming photoshoot with a friend. Will be ordering again for the other colors
Pants just super.
The material is pleasant. The goods are good. Shipping 20 days. I recommend.
Nice and fast!!!