SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In general, everything is fine, but the size is molovat
A little small leaves
excelente.
Very nice, the size is fine.
Looks good. Fits well.
Very good.
Очень красивый купальник, трусики великоваты
Great swimsuit.
Perfecto
Size very well, it looks great, it's comfortable and. The color is just like the photo, I keep the braga a little big but nothing that can't be fixed, I recommend the
hermosos traje de baño.-
la parte de arriba es pequeña comparada con la de abajo pero adaptable
Swimsuit cool, I recommend to buy, delivery fast!
Beautiful. I was wrong in size and it fits big. Maybe with the XL.
He arrived early. Good weave. Tough. The colors are a little more off q the ones in ls photo. The size very well.
Swimsuit is good, but very small, for size 48 took XL back to back, arrived quickly
Good qulity
Size a little small but feel phenomenal
Танкини понравился, я очень довольна! На параметры 88-66-92, рост 157 заказала размер М...Абсолютно замечательно сел на фигуру... Устраивает все! Грудь держит хорошо, вкладыши убираются, при желании. Спасибо продавцу!
It's the very small size I spend 46- 48 and I ordered the 3xl and it's very fair I arrive very fast but it's a shame it's not worth me
Perfect! Who's on the shot.
Very beautiful and comfortable
Quite small
ok igual que la imagen gracias vendedor muy rápido envio gracias por el detalle
Product lovely, it's fast relative But small degree on me. העברתי for best. thank you
Купальник понравился. Размер в размер. Присутствует легкий запах. Продавца рекомендую.
Measure precision. Dazzling
Unfortunately size proved too small
Description product, is accurate or very. Lem colors as in the picture
Very good thank you
A good swimsuit, took on a dimensional grid
Need to order with size bigger
Excellent advise
Todo bien.
Excellent
It's perfect.
Express shipping, dress very nice identical in the picture only strongly for small :(
Small size
Excellent. Delivered fast
A hit! The truth is very nice, comfortable and on top cheap size M is like an S and fast and well packed shipping. Thanks to the store.
Very cool swimsuit!!!! looks rich!!!
perfeito
It's beautiful and feels great.
Took XXL at the waist 105cm is not enough.
Perfect
Small size
Beautiful! Just like the picture!
It's the 2th piece I acquire. Very comfortable.
Very beautiful but bottom ענקקק
It's nice.