SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool swimsuit, as in the picture. sewn well. my size is closer to 46, the size of M sits in tight.
excelente
Perfect.!!!
ocenj stiljno!
S size s size s size s size s size s size s size s size s size s size s size s size s size s size s size s size s size s size s The entrance of the Congress of dovolna and the gap of DA GO carrying.
Perfect, just like in the pictures Thank you
A good swimsuit, the product came quickly, I recommend.
спасибо за товар, я уже второй раз выписываю купальник, нравится фасон и как сидит на мне, только цвет меняю
Beautiful! He's perfect
I order it for the second time. Very satisfied with the purchase. Size fits. I recommend both the product and the store.
Swimsuit is just class! I recommend, I came in a week.
Отличное качество купальника и прекрасный сервис продавца.Спасибо за маленький презент.
The color is wonderful makes an incredibly beautiful body
I am at the Post Office the factor was wrong box so I recovered thank you too big but pretty
Tido bie, muy rápido
Very nice jersey. Gorgeous
It's okay, it's fast!
It's very sweet is the same as the photo the colors I love
The swimsuit corresponds to the description, it sits perfectly, it came quickly, the only one removed decorative elements from the strings of the cups, they scratched the skin and, in my opinion, it,
Tevrede net
muy buen material llego rápido y recomendable
Cool One
good
Super swimsuit approached 2XL on The Wash 89 - 79-110
хорошие купальники. качественные. но размер М оказался большим на 42-44. нужно было S заказать
Perfecto
Fast shipping. Swimsuit in size 48-50 = 2 XL. the color of the sea wave + Brown. Order tracked. Thank you for your promptness. I recommend the store!
Everything corresponds to the description, M sat well on size 46 and height 172 cm.
Beautiful, good cut, good sewing, spectacular
Good material and quick arrival
Same as in the description
Ooo this is the coolest swimsuit super looks very nice, I advise. At 46 the size took M perfectly.
A good swimsuit, for size 42, height 168 sat down well. I think for growth lower on the stomach will hang. The color is brown and turquoise, the photo of the color is slightly different. In general, I'm happy, let's see how I behave in the water. Delivery to Moscow took just over two weeks
The product corresponds to the description. It came very quickly. Thank you.
Cute dress
Swimsuit super) in size)
As in the picture
Excellent, exactly like the photo. The perfect carving, the only detail in front that is a little big but can be easily fixed
Žlutá Barva them Trochu jiná než for photograph but jinak Super Velikost sedí perfektně
Liked, a good swimsuit
I wear an M in all my clothes, I ordered an L and it fits perfectly. It's very cool.
runs too small
Got a swimsuit, very satisfied, ideally sat on 52 size, hips 113 cm. thanks for the fast shipment and delivery.
Very good swimsuit, suitable for tall girls.
Very finished even in the details soddisfattissima
Super
The product corresponds to the description came quite quickly let's see how it will be in the summer at sea
Very happy! Thank you!
It was possible to take a little less. 82/99 S
Super fast delivery, the seams are perfect and the swimsuit super pretty. I recommend the store.