SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like very well dressed, bought the large and was perfect. Comfortable and presentable
Very beautiful, great price. Only I ordered the wrong size and was very large. Will try to go to another person
A. Little Big
Very good and happy
It looks great.
Received with fast delivery in less than 15 days
Super Beau Merci
It's beautiful and looks wonderful
Heigth UP to 170 cm
great fast delivery thanks
Si no eres muy alta mejor ir a una talla menos
Just like the picture and fits perfectly
Se ve muy bien, solo un poco delgada la tela de la parte trasera, un poco traslúcida, seria ideal material mas gruesito
It came super fast! Such as the description
Unfortunately too large. XXL is actual XXL.
Dress consistent with the description
If your chest is big, it won't fit
It's very cool, although the size is cheating, it's a tight, but very nice movie
Arrived super fast! Size XXXL corresponds to 48/50. Material Good, but leaving only has lining in front transparent butt.
It is necessary to take a smaller size. The chest does not hold at all. In general, not happy with the swimsuit.
Thank you! All is well!
Excellent, sat on the figure, comfortable
It is generally acceptable for money. It's just that the strap pulls under my arm, which makes it uncomfortable for me.
Conforms to photo
A good swimsuit, at 46 size and height 170 took M, came up.
bie! llego muy rapido
71 días para llegar.
Maillot parfait, j’ai acheté un 4Xl et je porte du 18 ans!
вроде всё хорошо. очень быстрая доставка
I make a 38/40 French size and I took the size L. It fits Me like a glove
For the price is very good, the suspenders throw a little but one size more would be perfect
Product conforms to the description. The size is correct compared to the French standard. The seams are well done. The chest is well reinforced. Very good value for money I am very happy with my purchase. Sending pretty fast. Package well packaged. I recommend this store.
Everything is perfect. I like it.
The style is strange. Not quite as in the photo: on the Russian 52-54 ordered 3XL. In the hips 112-slightly presses, in the chest 106-generally free. Have to repaint a little, somewhere to sew, etc. Still in real life, the swimsuit straps already than in the photo, so it does not lie like on the model. In the chest there are cups, the fabric is dense, stretches medium.
Correct size and very good fabric