SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery, as always with a nice gift, already the second time I order this product from the same store, I recommend!!!
It was fast in pastomate. On ROS. 42, height 173 came up, only rukova short. Just below the knee.
6XL for parameters 114-110-114 and height 155 came up normally. Fast shipment and delivery. It seems like a warm coat.
It does not work beautifully, the color rendition is not the same. But the jacket is color and style exactly as in the photo. In the light shimmers. Sewn correctly, sintepon distributed evenly
На 46 размер , рост 165 подошло хорошо.На 48 мне маловато. С удовольствием забрала подруга.В Тульскую область дошло за 11дней.Продавец общается доброжелательно
Thank you very much. All approached 50 size took xxhl. You can wear a sweater.
very good
Nice jacket. The fabric gets wet, but you can process a special spray to protect against water. Size ordered 2XL, but I think the store sent as recommended to me 3XL. Just I previously bought this jacket from another seller 2XL, but there were a little short sleeves. (sewn cuffs, but sat like a glove comfortably). And this sleeve now fits, but in the chest and hips decently free. But I will not argue, it will go and so. The fabric shines, but I knew that I ordered M does not embarrass me. Parameters my 97/70/97. Height 170, slightly behind the knee. Lightning to the bottom, plastic. Immediately washed at 30 degrees, looked not black, but gray-black. After washing, the color became better, as in the old jacket black. And overall for such money I recommend.
מחממם AHL not fully insulated water
Down jacket came milk with a yellow tint, for height 152 good sleeve length
The order is happy! Down jacket liked. So stupid. And the color is pleasant yellow-mustard as in the photo from the store. I ordered 4XL for og 106-107 cm. Sat perfectly. Suitable for Rus. Size 48-50, delivery more than a month. I recommend the product and the seller. It is worth buying here!
Coat is good warm but lining is not cotton synthetic
Coat is good. As picture
155 cm always is S size. M サイズジャストフィット.
Very satisfied with the goods. Everything coincides with the description
Parfait
I really liked the coat. I order the second. 3XL came to og 104, OB 114, Rus 50-52 as I wanted in size. Before that I ordered beige 4XL also well, but more freely. Class! Thanks Ali
Pooh cool, threads do not stick out. I advise everyone.
very nice
Very cool jacket, I like
It's just like in the picture and pretty thick. Position looks great. Very well packaged. I recommend the store.
Excellent coat, for this money. There are small minuses but, it's not critical. Many thanks to the store, helped with the choice of size, sits like a glove! I recommend.
beautiful
Feel warm. Nice coat.
Thank you coat liked everyone happy store sociable
Very fast delivery size at 52 came well
The coat is warm, with an increase of 160-length to the middle of the calf, at 48 the size took 4XL, it came up perfectly, though, protruded strings, had to be brought into line
Thank you. My daughter really liked the coat. The color is pleasant, the length is just right. Took on 46 size. THE G. Krasnodar order was about a month. If you consider that this is before the new year, it is very fast. Therefore, in all positions All Stars.
Arrived very quickly! The coat is comfortable and warm
A little small
Great buy thanks store
I ordered the wrong size. On our m took L. do not do this, you need XXL or even more. But the jacket is excellent! I would wear and wear if she climbed
Very beautiful
The jacket went to Ukraine for 40 days. for their money the jacket is good. for my height 166 cm. Jacket below the knee centimeters at 10.i wear Russian size 50. the jacket took XXXL, came up perfectly. my parameters are og-100, ot-85, ob-108. if you wear Russian size 48 then take XXL, if Russian 46 then order XL etc. d. at 2 sizes small. and so in all Chinese clothes.
All OK === compliant === very good === package well ===
Thank you very much
The size chart is accurate - this is the second one I’ve ordered! They look so good!
Match the description. Recommend it.
Rosemir pidiyshov is reliable. The goods of delivery shvidko, ale colir more similar to brownish. I'm good. The store believes a small private kostiv. Tom put 5
Spalva kitokia nei aprašyme. Nėra už Ko pakabinti paltą. Už 19 еur, manau, Kad Verta pirkti. Šiltas-dėvėti prie minusinės temperatūros no social insurance debt.
The coat came for the city, yakyst is beautiful. Colir is not caramel, but mountainous, ale Ter is like. The charge can be vdyagati I at-15. Uncle for the goods.
thanks
This coat is gorgeous! Looks just like the picture and the stitching is really good. It has a little sheen to it but it’s not super shiny.
Super striukyte. Tačiau Labai šaltai žiemai netiks.
For this money, an excellent winter coat on sintepone. At 52 ordered 5XL, sits freely, you can wear a warm jacket, 4XL would also be normal, but the sleeve can be short for a height of 168. The fabric is glossy, shiny, but after snow (rain) stains do not remain! The hem is wide, does not interfere with walking, even on the steps. Comfortable, light, warm!
On the chest 120 5XL a little presses, it's more like 4XL. The coat is very warm, I thought, at the end of autumn, but not, in the cold. The fabric is shiny, for me it's a minus, but someone can and norms. Pockets are, the hood is large, the zipper from below is unfastened. For a thousand and a half more than a normal coat. I recommend.
Warm, comfortable, below the knees on the height of 172. Minus-on the fabric immediately appears stains from water. Fabric without protection from getting wet.
Superinis paltas, ėmiau XL Nors nešioju S m
Lovely warm coat, color is very beautiful. Dutch size 48, ordered 6 XL, fits net, can none vest under. within 4 weeks delivered, well packed. thank you.
Jacket is perfect!!!Thank you!