SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Successfuly received to Qatar
рукава и низ куртки не такие как на фото,печалька
Well recov
Super jacket once closed we are warm. And I was looking for a jacket without a hood and that closes totally with a big collar to hide the neck well. Just perfect!!!!
Great design and color!
Thanks.
Dydis Pagal lentelę atitinka,striukė Labai graži IR kokybiška. rekomenduoju!!!,,,
Thanks Kurt beautiful
Very cool. But eye! I ordered the XXXL and for a chest contour 100 cm, justice!
nice jacket
Super, very beautiful jacket, warm enough, thanks for the gift
Very cool jacket
The jacket liked, just for autumn and spring, as a gift put a rubber for hair, I recommend a store and a store. On the size 42-44 the seller recommended the size L, just at the time, the sleeve is not short, measured on a turtleneck, the warm sweater will be already cramped.
Bomber jacket. Pretty warm. Constantly bullying, I want to lower. Not enough knitted rubber bands on the sleeves. At 42-44 size and 164 cm came up perfectly. Rubber for hair as a gift.
The jacket corresponds to the description. Took XL, corresponds to the Russian m 44 size, I'm a little free, but I like
The order is satisfied. With the size guessed. Looked at the table. At the height of 164 the size L corresponds.
I love it..for less than $20, it was definitely a steal because it is thick and warm..The Seller was helpful with the sizes, I usually wear a USA Medium but was adviced to pick a XXL and it was perfect. I would definitely buy again and recommend the store...
All super and the seams are even and sits as it should!!! Came quickly! Thank you store
Jacket cool, delivery month. The size approached the height of 169, weight 53, the sleeves are normal in length, with rubber
Took XL at 44 little in volume and sleeve length
Great jacket. Already passed the test of cold and rain. Warm, good deep pockets, the sleeve is not short (I have a sleeve length of 60 cm). The jacket is happy, thanks to the store)) and for the rubber for the hair, special thanks, nice))
My wife was very pleased. The jacket came up perfectly. For size 46 Russian took XXL. the store a special thanks for a small gift-a pretty hair band.
On the chest girth 105 ххl freely well
It’s nice!
Jacket. For its price just a bomb. The only negative is short sleeves.
Size XL at 90*65*89 waist a little Too big. The sleeve is up to 165 cm. Sewn neatly
Great jacket. All as in the photo. Delivered to Astrakhan in 17 days. The goods were served. The store put the gift gum. Size S fit XL
Very beautiful, as in the photo.
I ordered 19.09 came to hmao 14.10. color As in the photo. On the size 46-48 ordered xxl and guessed. The seams are even, the locks all work, the arms are normal. + the store put the rubber as a gift, a trifle, but nice. For such a price is better and does not happen, thank you
The jacket is excellent! Sat perfectly, for size 48, height 171 took 3xl
The jacket is warm, sewn smoothly, on ross. 44 came l. delivery about a month. I recommend the store and the goods.
At 44 size ordered xl, approached, the arms are not short for height 166. As a gift, the store put the hair band, thank you.
Very nice jacket
Excellent jacket, steamed straight dutenkaya. As previously written short, but i wanted to. At 48 excellent.
I took the size xl at my 42-44. Not enough, but it looks good. 100% corresponds to the photo. Very warm, although short
Good jacket!!!
This size is 46-48 in the chest slightly presses. Sleeves for height 162 excellent, soft, light, comfortable jacket. I advise the store
The jacket is bomb, for the autumn itself. Light, look stylish
The jacket is solid, cool, in the cold autumn, thanks to the store!
Super jacket! On a cool very, i think, will fit well. At the height of 170 came perfectly, the sleeves are normal, which was most afraid. Came quickly, the store is very responsive!
Super jacket!!! Color red, saturated! The collar fits the throat well. At a height of 165 cm og 80 from 69 ob 89 size xl came up perfectly, the sleeves are not short. Jacket is very satisfied))
The jacket is wonderful. With the size seems to have guessed. On its parameters 87/74/100, and height 160, ordered xxl. Slightly wide in the belt, but better so than with short sleeves. I recommend. The color is bright.
Super! Thank you! Under the skirt took. What you need. While satisfied.
Great jacket. The size approached. Delivery is fast. Seller thanks
The jacket is good, the size approached the height of 164 weight 68 took xxl.
The sleeves are slightly short, but not critical. Size as rpz looks good, neatly sewn
Cute jacket, comfortable. At the first fitting it seems very voluminous-do not be afraid. The store sociable, the jacket sent quickly, also put a gift-gum for hair. The parcel came 10 days before belarus. My parameters: height 170 cm, shoulders 45 cm, chest 92 cm, waist 65 cm, hips 90 cm. I ordered size xxl, although the seller said that l would fit. In normal life i wear s-m size. The jacket could be taken on a smaller size, but the sleeves would be short. I advise everyone.
Nice jacket. Warm. Delivery two and a half weeks. Track tracking. Thanks to the store.
Very fast delivery to latvia, looks impressive!