SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
llego mucho antes de la fecha. gracias
Товар пришел без повреждений, но упаковка очень помятая, в подарок - наклейки для френча. Спасибо продавцу! Пока не использовала.
Received thank you
לקח שלושה חודשים למשלוח ! יותר מידי זמן
Przydatny gadżet. Dość długo jechał do mnie. UK.
Perfect voor alle nagels
All good, as expected.
Took less than a month to come.
the size 2 is missing but easy to use
Fast delivery thumbs up!!
заказывал 26.06.19. получил 06.08.19. вроде все нормально.
fix the description. very much I highly recommend the store,and came early
Dcera je nadšená.
No muy buen producto y la entrega muy tardia
Ha llegado súper rápido
всё ОК, доставка 3 недели, спасибо!
seem good, not used yet
Доставка 28 дней до свердловской обл., продавца рекомендую, общительный!!!
It’s is amazing ,will post the pic after using it..so far looks perfect
Conforme à la description mais perso je ne trouve pas ça pratique
non li ho ancora usati ma sembrano buoni. grazie
Super goed ontvangen
mais je sais pas comment l'utiliser
não recebi produto contudo vendedor honesto aceitou disputa para devolução do dinheiro
Very handy, very useful
todo perfecto hace un poco de daño al encajarlo en la uña,debería ser un poco más suave viene varias medidas,con su caja y unas tiras para hacer francesa
Все понравилось. Классная штука
This product will eliminate the nail polish from coating your skin as you paint your nails. Well worth the money. I recommend.
labai geros kokybės.
The product itself is good. Accurate description. I however still prefer to latest coating
Thank you so much store
au venit foarte repede,in 15 zile,multumita...vedem cum vor fi in practica.
Item recrived today 4 june 2019, delivered before the proposed date, very quick delivery, thank you very muchr to the store
Buen producto pero tardo mucho
Aucunes pieces n'ai cassés, même si l'envoie n'était pas soigner.
Todo fenomenal, envío muy rápido
Быстрая доставка , неудобные ) слишком давят)
I received the parcel. Everything is ok. Thanks.
perfecto, tal cual las fotos, aún no pude utilizarlo, pero se ve bien
never received but got my money back, thanks.