We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice color, as you see it in the picture
Love the slippers; they fit well and are very comfortable, thanks Old Friend Store for the prompt delivery.
Perfect. I walked all around Las Vegas for three days in these shoes and my feet never hurt. This is my second pair.
Good product, fast shipping, had no drawbacks, exact description-
Delivery month. Very light weightless. For foot length 24, 5 cm fits perfectly size 8,5. Happy.
Всё хорошо, удобные. Немного на стекльке нитки торчат. Надеюсь не разлетаются.
They are ok, but for me not comfortable.
Very nice looking shoe and very comfortable. Though they are plastic, they are not sweaty and they have a dressier look
Very comfortable, size on the leg
I little to wide for my feet, but yhey are very nice
ВСЕ ХОРОШО СПАСИБО
Sitting lovely comfortable
Fast delivery. Comfortable shoes
Recommend sprzedawce and purchased shoes
I will have to buy and glue a comfortable insole. Or the calluses appear on the table. Very uncomfortable when walking, although the size is correct.
I loved them, and they looked great, they're nice, congratulations to the store, fast shipping.
Very light and soft
Everything OK thank you.,
I arrive very fast, but the size is smaller than they offer, I recommend you buy a bigger size.
Wonderful, comfortable slaps. At the length of the foot 25 cm ordered 40 size, came up perfectly. I recommend the store and the store.
Like a description.
Shoes very comfortable ונראות top
They look great, the exact size
Slippers are cute. The length of the foot at 39 EU is good, but on a full leg.
Very pretty, I expected something very simple, but the truth to my mother was fascinated, especially since they are very comfortable and weigh nothing.
The sole breaks in half.
Women's summer slippers on a wedge, purchase is happy. Flip-flops are light, comfortable, the size approached, at its 39-40 took 12 size and guessed. to the store Thank you very much for the fast delivery, good product, evaluation five stars, I recommend to everyone and wish good luck.
Next time I would buy 1 size bigger. But nice. Thank you.
Good sandals, the only one on a wide leg, I'm wide
Děkuji, slippers jsou power pěkné,pohodlná,obchod doporučuji,rychlý,spolehlivý
This couple Celestia שהזמנתי ומאוד satisfied
Very comfortable and just like the ones in the picture, I loved them.
Just righ look good on my feet ta
הגיע די מהר מידה מתאימה בול. נוח מאוד תודה!!!
В Москву заказ шел в течение месяца, получала на почте. на русский 38 подошли идеально. Есть синтетический запах, на ноге хорошо смотрятся и сидят, но материал ожидала что будет получше. Спасибо!
Очень удобная колодка, ноги как в тапочках, смотрятся отлично, на мой 36-36,5 подошли идеально. Спасибо! Дошли быстро 28 июля заказала, 13 августа уже забрала на почте.
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