SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good fit, beautiful
This is my first purchase, very satisfied, the parcel came very quickly sold recommend
A good bright swimsuit, the size grid is the same. The only negative is that the cups inside are not at all in size, the largest size is very small, it will have to be replaced.
Excellent product and shipping very fast!
Very fast delivery goods consistent with the description recommend.
At its 46-48 size ordered L. I sat perfectly. Packed well. Nice fabric. Coloring. Seller recommend.
Produit conforme à mes attentes, merci.
I'm small, but it's very cool.
Just adjust received. Beautiful swimsuit, but too small.
It hasn't arrived yet.
Fab swimsuit, really comfy and great fit
Thank you, the product really liked, but my mistake with the choice of size. I took up XL and I would have L, or M
Satisfied with the purchase, the size approached.
Everything is fine! Thank you for the fast delivery. Seller 5 stars
Delivered quickly. The product corresponds to the description.
The size fits perfectly, as if from me smerchli measurements. thank you very much, very much.
All right. Shipping and shipment fast. Thank you!!
The goods before Peter came in 10 days. On the size 52 took XL came super
Dress very cool, sizes compatible with your order, fast delivery 14 days. Recommend store.
Swimsuit exactly as the picture. Nice appearance. Size consistent with the description.
On the Russian 48-50 is too big, but you can wear it.
Thank you, the swimsuit came very quickly. The goods are satisfied. Seller recommend.
Great swimsuit. The only negative is unregulated straps. Otherwise, everything is fine.
Swimsuit is good. Size XXL to my height 167 cm hip size 108 belly 107 waist 95 chest 110 cm. In the bust area, the cups are too small, but in general it looks good. The store well sent a swimsuit in time specified by me.
Great. Arrived very fast thank you.
Very nice thank you.
Snug fitting swimsuit
Swimsuit corresponds to the description. Delivered quickly, packed well. In my 52-54 took 3XL. A little low chest, but this is because I have a high landing. Purchase satisfied. Thank you to the store.
Everything is fine, the product corresponds to the description. The parcel was quickly sent, came in less than a month.
Everything corresponds, it came very quickly in two weeks. Seller recommend.
Swimsuit is just excellent, the first time was wrong with the size and ordered xl, now here is a smaller size and was very satisfied. My parameters: height 164, waist 80, hip 106, very beautiful coloring, thank you very much
very nice swimming suit. The size is correct according to the given table.