SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice, same as the description, vivid colors and it looks very nice place, thank you store
Excellent swimsuit for such money)) photo attached) cloth dense does not shine through)
אחלה. Color not same
Buen producto. Talla pequeña, me queda bien porque pedí XL cuando normalmente uso M. Sienta genial y es igual que descripción. Llegó en menos de dos semanas a España!
I usually use an S, I ordered the L and yet ws a little small
es tal y como se muestra en la foto. me llegó muy rápido
Same as in the photo
Very small size
Vino incomplete missing her strap behind. Otherwise execelente screen, model such cual as on picture Fast Delivery
Short size but very good fabric and very nice
It is simply great
Very good product. Super. Thank you
la descripción es tal cual. lo único es que la talla es muy justa
Very nice as in the photo
Very good size
took time to arrive but is beautiful.. I didn't try it yet and I think it might be a little big. usually I am a size S but after reading coments and check the size chart I ordered size M.
A ver el producto es tal cual la foto el problema es para alguien con poco pecho y mas delgada o con un corte diferente de pecho a citura yo pedi una L y soy 95c de pecho y no me quedo. Recomiendo revisar medidas antes
I come very well I wish ne stayed
Gives little size
Nice jersey. Very well finished taken in perfect size S.
Its look like on the picture, I like that. Only minus is that, this swim suit doesn't cover my bottom. It has a thong cut. For other people that can be advantage, but not for me. It came in 3 weeks.
It never came to me. I'm so sorry.✊
Good product, arrived in 20 days
очень хорошо, благодарю
A little small for a 40
Perfect size my girlfriend is 165. And it was perfect.
I get it all right, nice colors
Perfect size, beautiful color and design
The order arrived very fast and it is beautiful
I ordered size M and it was a little small, I usually wear s-m, plus I got a little tiring and that I'm not tall, I'm only 1.65cm tall I think we need to consider a bigger size, but it's very nice
The top part I keep a little
Just like the ad, all perfect.
As in the photo. Ordered size S for growth 160 in the butt. Sent very quickly.
May very beautiful, like the picture and not bulge. Recommend, arrived in Brazil in 14 days.
It's very nice though a little small, it came very fast
Super me llego muy rápido como un mes y esta bellísima
Muy bien producto, lo recomiendo
excelente tal cual la descripción y queda perfecto al cuerpo. lo recomiendo
Llegó rápido y el diseño es como aparece en las fotos, por detrás es abierto y tipo tanga.
The order was quickly sent, it came to Ukraine in 2 weeks, a good swimsuit for such money
Very nice but bcp too small Take 2 sizes above Delivery in 15 days in France