SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved the fabric. It's very pretty. I just stay very small the top.
Perfectly approached the volume of 86 65 101
Looks not as sexy as in the picture. The thickness of additional straps is different (Cross, from the top and bottom), the straps are sewn cross-linked, panties in the form of the most ordinary, look not interesting. Swimsuit, by the way, separate
Excellent swimsuit!)
Very beautiful recommended
He denied the goods, rosemir and colir had fallen. Delivery of bule vchasna.
Perfect, fast shipping
Krutoyna size m took L, just turned out
Me gusto, es igual al de la imagen y llegó rápido. me quedo bien.
Buena tela, buen material. Encantada!!!!!
Все понравилось!)
Брала м на свой размер s (русский), по размеру трусы немного маленькие, но не страшно, ткань нормальная, но полоски гораздо уже, чем кажутся на картинке, и сворачиваются при носке ещё уже, форма чашечек тоже чуть отличается, поэтому должного эффекта купальник не произвёл, носить можно, но не вау
классный,все подошло
Швидка доставка до України. Розмір підійшов, якісь на вигляд непогана. Задоволена замовленням, рекомендую.
Всё отлично, спасибо продавцу
Thank you! Fast shipping (appr 2 weeks).
very nice
Excellent.
like it
It looks spectacular, beautiful. Sits on a figure, came quickly
Все добре купальник прийшов до мене за 12 днів якість нормальна, колір співпадає, з розміром я не вгадала на мої 87-64-90 S трошки тисне (але це не критично). Взагальному заловолена, особливо скорістю доскавки.
Товар до Павлодара пришол очень быстро. Купальник не плохой. Только вот чашечки маловаты. На 42 заказывала М
Cool, I liked :)
Ordered was 22.06, came 10.07. This is sooo fast. My parameters are chest 86, waist 63, hips 90. Hardened size m. Came up perfectly. Very cool swimsuit. I advise straight. Thank you very much.
All as in the picture, the swimsuit is super!
Swimsuit just a bomb)))))) store Thank you very much. Delivery is very fast to St. Petersburg. I'm very happy.
Little! My size is XS and top and bottom, and this swimsuit took M, specially, melting entered the body, upset, because. Swimsuit looks very good
83-60-85: the top of norms, the bottom is small
32DD, 92cm hips, L was perfect!
Super!!!
Very cool swimsuit❤
Swimsuit looks very beaufiful, but sice is smaller.
Well except the size I do 36 I took M a little small I should have taken the
Very beautiful however is the trousers somewhat small
good store
It looks better than I expected and it fit perfectly
very good :) 174 cm, 56 kg, 75B, M size is perfect :)
Very nice, perfect fabric, clean seams. I loved it.
Normal
Did not fit
The swimwear is great. Nice fabric. To my size:165cm, 75B fits. Recommend the store.
it's ok .
Excellent swimsuit) comes very quickly.
Excellent swimsuit, delivery about a month to Moscow
Very fast, all as a photo. Super!!!!!!
Fast shipping, and shipping is just cosmic fast. The girl is happy with a swimsuit, well sits, the material is normal.
Fast and perfect thank you :3
Swimsuit super. The size is the same. Exactly as in the photo.
A good swimsuit, an interesting model that will suit everyone, but of course you need to lose weight
Sent in 3 days. Came in good condition.