SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
You need to count on size C or more. Because the cups are very low and on a small volume on top looks ugly.
All is very good fast delivery
Very beautiful swimsuit, corresponds to the photo, description and dimensional grid. Recommend
Good swimsuit
хорошо, спасибо
Corresponds to the description. Swimsuit is not for high.
The order was a month. Size fits. The color is less bright than in the picture.
Swimsuit tight, well sits on the figure. Came very quickly.
Swimsuit excellent on my 48, XL sat perfectly
perfect
Посылочка прибыла по адресу быстро. Благодарю
Beautiful swimsuit and good size
Super swimsuit, price fairy tale, take the second time. Size fits.
Very good, exactly according to the description. It's frightening,!
Good one...
Très joli merci beaucoup
Received. Great very fast
Very fast shipping.
Genuine super fast delivery. Beautiful swimsuit. Had already previously exactly the same purchased and 2 summers all days note gezwommen. Now was due for replacement, and because the well pleased, again zoeentje purchased. Happy with it
Sorry. in the chest is not enough.
מצויין נגיע fast. Thank you
Perfect looks great, it's already the third one I buy.
Thank you very much to the store for the fast shipment and beautiful swimsuit
very good
Swimsuit is good, but at 52-54 the size and height of 158 cm 3 x L is small. Need or 4XL or 5XL
Good swimsuit
неплохой купальник, только чашечки не понравились, плющат грудь.
All looks like the picture, worthy of command.
It looks very good.
The product fully corresponds to the description.
Complies with the description.
Just like the description, it came sooner than expected.
Everything is super. Thank you
Slightly short of length but is very beautiful
Very beautiful swimsuit with a tightening in the abdomen area came the order very quickly, thank you to the store
as described
Swimsuit super. Fully corresponds to the picture. I sat down like a glove. Come quickly.
OK
Купальник очень хороший, но с размером не угадала, 3XL на 54 р большой,
oke
Superbe Merci
купальник очень нравится, взяла второй, первый был с голубым цветом, размер ношу 46, грудь 85в, сел отлично, заказывала размер L.
L size corresponded with the EU sizes. All ok.
Too big. But it's nice.
Size L pretty good for a 90C
Купальник соответствует описанию и размеру, но у кого рост выше 165 см будет короткий. Качество материала стандартное для купальников.
Very nice jersey the impeccable fabric and size very well
A decent swimsuit. Delivery 3 weeks. I bought my mother, she is happy with the purchase. Size XXL, at our 50. I recommend
Cool. Bright. Everything, as in the description. Satisfied
Conform to the description. I put M but I took L and it's perfect