SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect as always
great. fits well.
Great swimsuit. Size fits. The fabric is dense, the pattern is clear and bright. It is convenient that the zipper is front.
Great really overall. M sits well on 84/70/94. a little loose on sleeves and waist but ok as you can see. very fat delivery.
Очень довольна. Размер L на 164 рост и , когда брала бёдра были 96, талия 67, грудь 92 было бы отлично, сейчас все на пару сантиметров меньше не жмёт, сидит хорошо, по росту отлично, на 170 бы тоже сел прекрасно однозначно. Качество супер, внутри типачашки, которые можно достать. Я очень довольна и цветом, и ценой, и качеством
Beautiful and good fabric
Super
Fantastic thanks
Could have asked the m, but enjoyed
At 46ru took L, the size of the villages is good! Inserts on the chest can be removed. The print is bright, slightly blurry, but from a distance it looks-fire! I hope on the water will protect from the sun at least a little :)
Wonderful swimsuit. Excellent material and was the fastest store I ever bought. Arrived in less than 30 days. It was beautiful, perfect. I have 170 meters, 60 kg and the size XL worked just fine. You can follow the indicated measures. Excellent salesman.
like in the picture, beuatiful didn't try it yet but looks like the right size, very tight tho took a while to arrive but good store
very nice fabric is also very good
Very pretty garment. My sobri liked it very much
Top
XL approached my 48-50 size, height 160
Beautiful Swimsuit! Ordered "M", usually i am "S" and this fits good as Small.
It is beautiful! The color, the format, the model… All the same picture. Thank You!
Oooochen class swimsuit. For tall girls perfect.
Good product
One that took a while, the store was very close to communication, I am very satisfied with the product is accurate to the description and it looks very good, I recommend, they're not gonna regret buying it.❤️
Fits well on parameters 100 - 88 - 115 (EU 44) 177 cm tall. Recommend.
Wonderful
Delivery 30 days to Ufa
Nice swimsuit!
beautiful
Great swimsuit, but on a small chest
Swimsuit fully corresponds to the declared parameters. Delivery is very fast, considering that I ordered on the eve of the new year.
I. Love it
Beautiful and good material I love him
Swimsuit is good, I have border values between M and L, chose L, sits well.
sooooo good one of my best swimsuits
On my 46 size and height 175 cm-size L-Just (sits exactly like in the photo of the store). If the border size is 46-48 and the height is more than 175-the size L will be small. The color is bright, as in the photo.
Good swimsuit, tight, sat down in size
Cool. The size approached (48). Sat perfectly. Color as picture. very much. delivery is very fast.
I am a size 10 in NZ/Aus and I ordered a large - it’s a perfect fit. My cup size is a D and that doesn’t work with the cup inserts but they can easily be removed. Stoked with my purchase.
Delivery 2 weeks to Moscow. Swimsuit cool. On our S and height 175 took M. Came up! I was afraid that the sleeves for growth will be short, but no-everything is fine! Inside in the cups of the tab.
Size XL in Russian size 48-50 came well. Bathing suit really liked. One wish... Lightning would like to be more authentic. It's hard to wear, I do not know how it will be shot wet. Thanks to the store, the order came to St. Petersburg for three weeks. I recommend!
good!
Amazing! I love him!
Looks and feels great!
Beautiful. Feel perfect
The product reached about a month, ordered at first the size of M was a bit more, in the pool after a while already hung on me, in the pool in the water spend a lot of time, this time ordered S, I sat down like a glove I think it will be better
Perfect fit. Beautiful colors. Going to order more!
Beautiful bathingsuits
very Beautiful. i like it.
Everything is good packed well and came on time would recommend to anyone
Perfect fit. I’m normally a UK 12. Fabric not brilliant
Excellent suit fits perfect not transparent perfect for surfing kayaking quick postage would recommend happy shopper
Hermoso