SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Zamówiłam 5XL, wearing size 48, unfortunately proved to be too small. According to me dropped to 44/44.
This store is recommended for its compliance and speed in shipping
Very fast delivery, about 2 weeks. Everything nice
Swimsuit corresponds to the description, good cut, emphasizes the dignity of the figure.
Waited more than 2 months. It is necessary to take 2-3 sizes larger, very small growth.
It is soo grate! grate texture, and shape. I recomand the store
Excellent item .. Wears very well Great store respond to messages .. Loved
Like, very beautiful and recommend. Came the size you ordered, all right.
Otrzymałam quickly but ciut for small
Super,, just, with an increase of 165 and a weight of 85 kg.
good
Picked up on the dimensional grid, went well.
A good beautiful comfortable swimsuit. I recommend.
I think it comes somewhat reduced.
Item received. fast shipping. cute swimsuit, but not fit size.
Another ordered costume. All O.K. Recommend
Exactly as the picture, size and gives the delivery was fast.
THE May Not is lined in back, ordered L, for 1: 68m and 68 kg, but may jerking on body, believe it has a larger number for this model. Is in the body, but as jerking, was not comfortable, recommend the store, arrived in 20 days, recommend the product, but a larger number.
Beautiful swimsuit. size 2 Plus came up and Russian 50-52 R. do not confuse with a simple series of sizes!
Came very quickly thank you very much!!!!
Swimsuit cool, for this money Super. Delivery to Ryazan about 3 weeks
I love you
Super!!!! Thank You.
ok
Comes with double fabric Osea abdominal support in that area, the size comes a little reduced, I could have a bigger size in Mexico.
At 50 size small in the chest. the bottom is good.
Like the goods. Arrived very rapid The and was very happy with the swimsuit.
good
A little small
You could take a smaller size
Rostovka is designed for growth not more than 150-155 cm. In general, the swimsuit is good, sewing neat, but the height is 160 short.
Nice product. But i delay two and a half months to peru.
Just like the description.
lindo
Beautiful not inclued
Delivery exactly month, item tracked
On women not high growth, 3xl at 54 approached... On growth 156. Thank you.
Nice costume but ciut for little sister the ucieszyła
ok
I like it!!!!!!!
good
Perfect in all respects
Very SATISFIED-thank You !!!
Very good materjal.I took 5xl,and it was so good. Thank you.
it fits me exactly . am happy
Swimsuit is not rotten, do not open the royal city, at the breasts of tisny, it's a pity.
Swimsuit is designed for a small height. my height is 163, l i'm very short, i'll give someone.
A good costume… shoes fine
Always order one size more
Lovely swimsuit and excellent fabric. Very happy with the order. It arrived on the scheduled date. I recommend the store. Thank you.