SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful swimsuit, but difficult to remove in wet form
Okey just dont
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Swimsuit is good. but more suitable for a short torso. Specially took more by 180 growth-in width is too big and in length as it pulls. You feel uncomfortable.
Super small, have buy 2 or 3 sizes more
Всё как в описании. На 44-46 брала у них XL и не ошиблась, всё подошло.
Perfect thank you
Swimsuit is good, the fabric is pleasant. The size of 46-48 sat perfectly.
I thought that it would be small, but a wonderful and comfortable swimsuit.
Mom is happy)) I like everything
They're actually super size girls.
Excellent fit for height 167, og-89, ot-77, ob-96, delivery after 11.11-almost two months. Cool
Very beautiful, but we are sorry enough what narrower than expected, (I wear a L and have a XL ordered)
Very beautiful and fit well
look exactly like the picture. Beautiful. Fit well. I chose smallest size. I feel a little bit tight but it might be ok because swimsuit should be tight.
This is okay
Very satisfied with the purchase, thanks to the store, at its 48 took XXL
Very beautiful. My height is 163 and normal European I wear small/medium is size large perfect. Fast Delivery
Good but small despite picking 3XL
Swimsuit cool, everything came up.
Lovs it. Thanks store.
Very well I will do my winter bath
It's great. His cloth is very good .. The tailor is strong and solid .. The color is beautiful and arrived within 3 weeks I highly recommend Thank you
The product comes according to the description.
Swimsuit liked. In my 44-46 size came up. Looks like in the picture. Lightning of sufficient length, dresses normally. There are Cups. The material stretches well. The track was tracked partially. I recommend.
I love it so much!! thank you so much
came after month 3xl was small for 175cm hight
It was 25 days. Everything is fine, only the cups are small.
Best than photo fast shipping and super store
Perfect, the size is perfect and convenient. Thank you very much✨
The sleeves are abut loose but overall is fine.
Make sure you get a size or 2 higher, for me i ordered XXXL I normally wear a large or XL . But the item is as described and the breast has removable pads.i love it .
Beautiful, wonderful and perfect. Use size G in Brazil, and the size XXXL fit perfectly. Arrived early and in perfect condition. Material thick, durable and comfortable, lining and bulge. Simply Perfect. Loved.
material not as i thought. not a problem of store. my own misjudgement.
excellent. better than expected. prompt delivery. . thank u.
Amazing material, accurate size
Swimsuit is good, but very small