SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered at the beginning one black swimsuit, for the season enough, twice at sea. I read in some kind of review that when swimming, the chest falls out at me everything was excellent and comfortable. Now I ordered two more different colors, but then I was slightly upset, one swimsuit on the pope is too big. The second one is great. She also ordered a friend, she really liked, so I recommend.
Thank you! It's okay!
Swimsuit Super!!! Many thanks to the store!
I liked the goods thank you very much for the swimsuit,
Perfect, the size is corresponding to a 38, I arrive earlier than expected, very happy with the purchase
Size correctly
I buy a second time, I'm happy
Really very pretty and size well
Muy bonito, me quedó muy ancho
Norms swimsuit
Perfect and Precious
He arrived a month late
Well sat on the figure, my size is 52-54 Looks very nice, I recommend it
Invited times priors in black והייתי very satisfied. החלטתי tint color New.
They look ok.... unfortunately the sizing is off and they are too short for my wife
merci
My second swimsuit just like this I love it
Chic swimsuit, only no cups, you have to sew, at 48 size you need to take L. Delivery is fast, in Norilsk about two weeks.
It's the second I ask, and I love it, it favors a lot and it makes a great figure
Lovely and strong fabric good hold
Fast shipping. I advise you to take a larger size.
Came after 15 days. 3XL fits EU 42/44 or XL. I recommend.
Swimsuit is good, I recommend the store
Cool coop
just like pic order your normal size actually can go a size down runs a lil big
It's very nice and feels very good
I order already 3rd Swimsuit from this store! XL on ob-112, ot-86, chest 85C. Sits wonderful!
From order to receive 25 days. 4XL for height 174 and size 54 is perfect. The seams are even, the threads do not stick out.
I liked the swimsuit, I took a size 4x on my feeding carcass, everything came up. Pads-stickers on the panties was not, came in a bag, packed well. In Kaluga it was 3 weeks.
Muy bien por el precio
купальник идеальный очень стройнит фигуру! на 50 подошел
Love this bathing suit! I have two in blue and black! Looks great!
На параметры 108-88-116, рост 165 - маловат.
Заказ шёл месяц до ступино, размер брала 3xL можно было поменьше, мой раз 52-54
Все отлично. Заказываю уже третий у них. Есть черный и красный. Жаль, нет размера меньше М.
Купальник хороший, доставили быстро)
igual que la foto lo único que no trae relleno en el pecho.por lo demás ideal.
отличный купальник за свои деньги.
Купальник отличный
Заказ на редкость пришёл быстро. Не ожидала, за такую цену получила отличный купальник, очень стройнит, советую. Буду заказывать на следующий сезон другого цвета
Love love! Many compliments!!!
все хорошо .за исключением не большая дырочка есть на шве. приятно была удивлена тем ,что товар пришол за 2 недели в эстонию
качество хорошее,швы ровные
The swimsuit came quickly, less than a month. Goes in size, 3XL at 54 RR approached, but here on the growth of 172 a little in tension.
товар соответствует заявленному.
Very nice swimsuit. I wear size 40 Spanish and the M suits me! Maybe it's a little high to be perfectly comfortable and a little wider where the pants for women with thighs like me
Размер xl на русский 50
Lindo
Swimsuit is just super! Delivery to St. Petersburg 2 weeks. The size read reviews and was focused on the size grid of the store, took XL, although my size for a few cm was bigger. Just gorgeous for such money. Such in the car was for 3000 rubles.
Ideal fit, very good weave, lovely color