SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is cool, but it is better to take a bigger size
Платье супер ! Качество очень хорошее ! На рост 165 село отлично
The bottom shines through.
The dress is beautiful. The size of Xs sat perfectly on the parameters 82/59/88. At a height of 154 by 5 cm above the knee. Keep in mind, the bottom slightly shines through. Purchase is very satisfied.
Very nice, size in size
The dress really liked it, the parameters 87/66/96 took M village perfectly. Shines through) sewn well, there are a little protruding threads, but not scary. The fabric is pleasant, stretches a little.
Transparent but beautiful
The dress is just a bomb! XS rather on S. It was a little yellow when received, but after washing it was all right. Looks sexy very. And very feminine.
Chic dress. Nice Cotton, a little can shine through
This dress is gorgeous. It fits nicely, isn’t too short and is very well made. I get tons of compliments every time I wear it. I like that you can wear it on or off the shoulder. I’m 5’8 and wear a 4/6 in US sizing and got a L and it fits perfectly.
A little later I will take photos, see my Instagram: belskih_kristina
The dress is just super, fast delivery 3 weeks, on the height of 170 took the size of Xs came up perfectly, the fabric stretches the Strand
The dress is very good, but with dark linen shines through. On my parameters 85-63-98 at the waist a little loose, but not critical, you can sew
Dress Super! The material is cool, tight, delivery is fast!
This dress was a great buy!! Highly recommend it! I bought an XS and the waist is a little loose! I still love it.
Perfect. Immediately put on and photographed, not even ironing. Yes, here and without an iron all at once can be seen-the fabric is dense, does not shine through, sits on the figure, very comfortable. At the top of the elastic bands are convenient because when tilting nothing can be seen. The seams are even. It came quickly enough, just over two weeks. Very satisfied. Growth 173, weight 55, parameters 80/62/95
Chic, very unexpectedly nice fabric
Stressed all my chic)))
Dress Wow!!!! Very cool!
So a thing. I will not wear it, it was clear once the package opened. Like a sheet sewn. On Carnival costumes for children, AVOs and fit
very nice, I'm buy size M, 168/48 92-64-88
A bit more, and so generally Super! Took Xs, my parameters 88-58-90
On height 169 size S sits perfectly. The fabric is pleasant, but the underwear is better to wear white or flesh-colored under it, a little shines through.
Good, but at 180 a bit short, and it is transparent almost, it would be necessary under the bottom of the shorts White Invisible
My favorite!! amazing dress , great communication with the store!
There were stains, washed
Product was just as pictured, I weigh 120 lbs, 34c bust, and I ordered a large. It fits just right
Great dress. A little shines through
Great dress! Does not shine through. On the big chest is suitable.
I could not even imagine that the dress would be so cool! So comfortable, so cool will sit down, will not crumble. The fabric is similar to cotton, but it stretches, due to which it is perfect to sit on the figure, if you choose the right size, reading other people's comments here) personally they helped me very much. The length really liked, i like it to be short, but it covered everything you need) my height is 170, up to 175 will definitely be excellent in length. I think it will be hot in it if you wear it in the day from + 28 in the sun. The rest of the time, for example, in the evening for dinner in a restaurant on the coast-that's it. Take it, you will not regret