SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hermoso Gracias. Eliana.
What a beautiful print
Perfect.
Super!
Muy lindo todo me encanto me encanto llego a tiempo para cuando lo necesitaba, hago buenos pedidos y todo llega en orden me gusta mucho estos vendedores
Bathing suits are simply beautiful are worth the world's full of grief. You won't regret buying several and I love you all.
Very beautiful as it looks
The store sent the fast product was here in Spain where they held the package for over a month!
I love it, very good fabric
Swimsuit really liked the comfortable. I took the size m. Came up✔& Middot; Chest 91 Waist 67 Hips 98
Just spectacular!
Super
Beautiful plus size piece
Excellent, I stay to measure.
Perfect
Delighted
Wowww is hermosoooo, equal to the photo, I loved him
Exactly to the picture! Super nice
Perfecto
Very nice
Swimsuit is excellent, better than expected, that's just hot with the size, more cotton came
Size perfect, all comply with the description, Stroj is lovely :) hot recommend, wysylka in niecały month
Amazing!! I’ll buy one more. 92 chest size M is prefect
Beautiful same as the photo
Measures 105 76 107, and I stay a large centimeter (but that settles) the fabric is wonderful, color, the Dispatch went very fast to Chile
Beautiful, the fabric is good, the measurements are fine, it is more beautiful than the photo
Excellent bathing suit!
Delivery to Moscow 2 weeks. I came to the Post Office and the transparent zip. On the parameters 92/65/96 cm chose the size L, based on the size table of the store, sat perfectly, and the growth is also good, straps and edges do not stick, everything is as it should be. This model is presented in 10 variants, the sister chose such a beautiful option with Flamingo. The swimsuit has a very deep neckline on the back and front of the neckline, which will connect with a rest. The elements of the decor include also beautiful draped straps, which hang from the shoulders with waves. On the chest from the wrong side there is an additional lining with patches that can be removed or inserted vice versa. On the gusset there is a hygienic sticker.
Great. I will be purchase again.
Excellent same as the picture, it's beautiful
Just like the picture, it arrived in 25 days
Everything came up! I'm happy. All on time. I recommend!
Very good product corresponds to the picture Thank you store really are very beautiful
Swimsuit fire. My parameters 90/71/91 height 178 size M is perfect, weight 60. If there are questions write to instinct kate_mocca
Good material, the cups are small for the open model, beautiful, fits large, I should have asked for L. arrived in about a month
Hermosa
It's beautiful. it charm me, just like the one in the picture I am M/L and I ordered an XL I look perfect
it is beautiful, just as pictured XL is good if you have a larger bust
Swimsuit super. Size L.
One in one as in the photo. On the size 42 took M, because the height is 169. The growth is normal, but carried in the studio to suture on the sides. It is a pity there is no size precisely taking into account the growth
Beautiful, very good fabric and looks beautiful
Hermoso
Very nice!! Excellent product
Produit top
Pretty good in size. Excellent lycra. Beautiful color
Xl is large by 158 height by 46-48 size but not critical, straps fall. In general, beautiful
Very good product the ca very good
Great fabric, not transparent, good sewing, corner perfect.
Costume lovely. Good material, no przeswituje. Only minus that splaszcza bust.
Small